Guest Services Associate

Broward Health Coral Springs

Shift: Shift 1

FTE: 1.000000

Summary

Improves public image by direct efforts towards increasing patient satisfaction. Provides therapeutic recreational activities to patients and their families and increases overall well-being. Provides feedback to staff and management. Utilizes excellent customer service skills by responding to minor problems requests complaints and unmet needs of patients and their families.

Preferred Qualifications

• Excellent verbal and written communication skills
• Ability to professionally de-escalate situations both in person and over the phone
• Proficiency with Microsoft Office Suite (Word Excel Outlook etc.)
• Strong organizational skills and keen attention to detail
• Flexibility to adapt to changing priorities and workplace needs
  
  

Education

Essential:

• High School Diploma or GED
  
  

Experience

Essential:

• Under One Year
  
  

Visit us online at www.BrowardHealth.org or contact Talent Acquisition

• Bonus Exclusions may apply in accordance with policy HR-004-026
  
  

Broward Health is proud to be an equal opportunity employer. Broward Health prohibits any policy or procedure which results in discrimination on the basis of race color national origin gender gender identity or gender expression pregnancy sexual orientation religion age disability military status genetic information or any other characteristic protected under applicable federal or state law.