Concierge Representative-Guest Relations-FT-Days-BHMC #28800

Broward Health Medical Center

Shift: Shift 1

FTE: 1.000000

Summary

Under general supervision and according to established policies and procedures, receives hospital visitors while providing world class customer service through professional communication via telephone and/or in person. Ascertains needs of each internal/external customer and directs them to appropriate hospital locations. Maintains the smooth transition of the lobby for procedures. Responds to approved inquiries regarding patient information such as room number, telephone number, condition and so forth; and refers other inquiries to appropriate personnel. Maintains current register of all hospital patients.

Education

Essential:

• High School Diploma or GED
  
  

Experience

Essential:

• One Year
  
  

Credentials

Visit us online at www.BrowardHealth.org or contact Talent Acquisition

• Bonus Exclusions may apply in accordance with policy HR-004-026
  
  

Broward Health is proud to be an equal opportunity employer. Broward Health prohibits any policy or procedure which results in discrimination on the basis of race, color, national origin, gender, gender identity or gender expression, pregnancy, sexual orientation, religion, age, disability, military status, genetic information or any other characteristic protected under applicable federal or state law.