What are the responsibilities and job description for the Multibanker position at Brooks Bank?
About Us
Brooks Bank is a leading financial institution with corporate offices in Chickasha, OK and bank locations in the surrounding area.
For more than 130 years, the bank has remained a strong and faithful community partner with expertise in a full range of banking services. We are excited for the future and our continued commitment to the bank’s mission.
At Brooks Bank, every action and decision we make as an organization is measured against our mission to deliver relevant, modern, trusted financial services by putting customers first, empowering employees, creating long-term shareholder value, and strengthening our communities.
Job Summary
We are looking for a MultiBanker to join our Drive-In team. This role is responsible for providing exceptional customer service including efficient and accurate transaction processing. MultiBankers proactively identify bank products and services that meet the needs of potential and existing customers, always seeking opportunities to deliver outstanding service and make a positive impression.
Essential Functions
- Greeting customers and facilitating a welcoming and customer-focused environment
- Processing customer transactions efficiently and accurately while maintaining a balanced cash drawer
- Generating new business and expanding relationships with current customers by cross-selling bank products and services that benefit each customer
- Responding to customer inquiries and concerns by researching and identifying positive solutions
This list includes the current primary responsibilities of this position. It is not intended to be all-inclusive and is subject to change, as needed, for the purpose of operational efficiency.
Qualifications:Position Requirements
- High School Graduate or General Education Degree (GED)
- 6 months customer service and cash handling preferred
- Strong computer and 10 key skills
- Careful attention to detail and strong organizational skills
- Excellent customer service skills, including oral and written communication skills
Other Requirements
- Must reside in Oklahoma and pass a background and credit check
- This is an in-office position, and it is critical to remain available to team members during business hours
- May have intermittent local travel to other locations for meetings, training opportunities and bank events