What are the responsibilities and job description for the Loan Assistant position at Brooks Bank?
About Us
Brooks Bank is a leading financial institution with corporate offices in Chickasha, OK and bank locations in the surrounding area.
For more than 130 years, the bank has remained a strong and faithful community partner with expertise in a full range of banking services. We are excited for the future and our continued commitment to the bank's mission.
At Brooks Bank, every action and decision we make as an organization is measured against our mission to deliver relevant, modern, trusted financial services by putting customers first, empowering employees, creating long-term shareholder value, and strengthening our communities.
Job Summary
We are looking for a Loan Assistant with a commitment to service excellence to join our team. The Loan Assistant supports loan officers and the lending team by coordinating loan processing activities, managing documentation, and ensuring loan files are complete, accurate, and compliant. This role plays a key part in maintaining efficient workflow from application through closing while delivering a high level of service to both internal and external customers.
Essential Functions
- Coordinate loan files from initial application through closing, ensuring all required documentation is collected and maintained
- Review loan files for completeness and accuracy in accordance with bank policy and regulatory requirements
- Communicate with borrowers to collect documentation, provide status updates, and answer process-related questions
- Assist loan officers in clearing exceptions, missing documentation, and loan file deficiencies
- Compile and organize applicant financial information, including credit, financial statements, and supporting documents
- Prepare reports, correspondence, and internal documentation as requested
- Assist with loan closing preparation, including verification of required signatures, approvals, and documentation
- Coordinate with internal staff, title companies, and third parties to support timely loan closings
- Maintain loan pipeline tracking, checklists, and document ticklers to ensure timely processing
- Provide general administrative and operational support to lending staff
This list includes the current primary responsibilities of this position. It is not intended to be all-inclusive and is subject to change, as needed, for the purpose of operational efficiency.
Qualifications:Position Requirements
- High school diploma or GED required, additional coursework in finance, business, or accounting preferred
- Prior banking or lending support experience preferred
- Strong organizational skills with attention to detail
- Ability to manage multiple priorities and deadlines in a fast-paced environment
- Effective communication skills with both internal team members and customers
- Proficiency in Microsoft Office products including Excel, Word, and Outlook
- Ability to learn and utilize bank lending systems, document imaging and tracking tools
Other Requirements
- Must reside in Oklahoma and pass a background and credit check
- Occasional local travel to other bank locations, meetings, or training events may be required
- This is an in-office position and requires availability during standard business hours to support lending staff and customers