What are the responsibilities and job description for the Medical Receptionist position at BrookGate?
Join our enthusiastic Dermatology team and be the front line for our fast paced clinic!
Responsibilities
- Greet and check in patients and families in a courteous, welcoming manner.
- Answer and direct incoming calls; respond to inquiries and relay messages as necessary.
- Schedule, reschedule, and confirm patient appointments, including sending reminders.
- Collect patient information, verify insurance coverage, and handle patient registration and documentation.
- Manage front desk activities, such as managing waiting areas and maintaining confidentiality of patient information.
- Coordinate communication between patients, clinical staff, and insurance companies as needed.
- Collect and process copayments or self-pay balances.
- Inform patients and families about delays and office policies.
- Assist with administrative tasks such as data entry, filing, faxing, and managing electronic health records (EHR/EMR).
- Maintain a clean and child-friendly reception area.
- Follow all New York State guidelines for patient safety and information privacy.
Qualifications
- High school diploma or equivalent required; Associate degree or certification in medical administration preferred.
- 6 months to 2 years of receptionist or healthcare experience preferred, ideally in a dermatology or medical office.
- Knowledge of medical terminology, EMR/EHR systems, and insurance processes.
- Excellent verbal and written communication skills; ability to interact professionally with children and families.
- High attention to detail, strong organization and multitasking skills.
- Bilingual (English/Spanish) skills may be preferred in some New York locations.
- Proof of vaccination (COVID-19, as applicable), and compliance with all New York health and privacy regulations may be required.
- Compassion, patience, and the ability to create a welcoming atmosphere for children and families.
Job Type: Full-time
Pay: $20.00 - $25.00 per hour
Benefits:
- Health insurance
Work Location: In person
Salary : $20 - $25