Wellness Associate

• Provide confidential, individualized wellness sessions to employees experiencing personal, emotional, and work-related concerns.
• Conduct assessments to identify employee needs, evaluate risk, and determine appropriate interventions.
• Utilize evidence-informed interventions to promote emotional well-being, resilience, healthy coping strategies, and workplace functioning.
• Provide emotional support, psychoeducation, and solution-focused interventions to assist employees in managing workplace and personal stressors.
• Maintain timely and accurate documentation in accordance with ethical, legal, and professional standards.
• Coordinate referrals and facilitate connections to internal and external behavioral health resources, including the NYC Employee Assistance Program (EAP) and community providers, as appropriate.

• Assist in responding to employees experiencing emotional distress, behavioral health concerns, or workplace crises by conducting assessments, providing crisis intervention, de-escalation, safety planning, and follow-up support.
• Collaborate with the Director of Employee Wellness to coordinate appropriate responses to employee wellness concerns while maintaining confidentiality.
• Provide consultation and guidance to supervisors and office leadership regarding employee wellness concerns, crisis response, and supportive workplace practices.
• Support the development and implementation of protocols related to employee wellness, crisis response, and behavioral health referrals.

• Support the Director of Employee Wellness in the planning, implementation, and evaluation of employee wellness initiatives and organizational well-being strategies.
• Collaborate with the Wellness Coordinator to support the coordination, execution, and continuous improvement of Employee Wellness Unit programming and initiatives.
• Contribute clinical expertise to the development of evidence-informed, trauma-informed, and culturally responsive wellness programming that supports the diverse needs of employees and promotes an inclusive and psychologically safe workplace.
• Assist in creating initiatives focused on resilience, stress management, burnout prevention, compassion fatigue, vicarious trauma, and psychological well-being.
• Collaborate with the Director of Employee Wellness and the DEI Coordinator to support initiatives that advance employee well-being, inclusion, belonging, and a workplace culture that recognizes the connection between wellness and employee experience.
• Facilitate wellness workshops, psychoeducational presentations, support groups, and other employee wellness initiatives.
• Assist in developing wellness resources and educational materials that promote a healthy, supportive, and psychologically safe workplace.
• Provide clinical insight and recommendations to ensure wellness programming aligns with employee needs and organizational goals.

• Assist in developing and delivering trainings on employee wellness, mental health awareness, stress management, burnout prevention, resilience, trauma-informed practices, and related topics.
• Provide consultation and support to managerial staff on recognizing signs of employee distress, responding appropriately, and connecting employees to available wellness resources.
• Collaborate with the Director of Employee Wellness, Wellness Coordinator, and HR leaders to strengthen the Employee Wellness Unit’s ability to meet workforce needs.
• Support training and consultation efforts that promote employee wellness, cultural awareness, inclusion, belonging, psychological safety, and supportive workplace practices.
• Promote awareness of Employee Wellness Unit services and encourage a workplace culture that prioritizes employee well-being.

• Connect employees with appropriate internal and external behavioral health resources based on individual needs.
• Maintain current knowledge of community-based behavioral health providers, wellness resources, and support services.
• Collaborate with internal and external partners to enhance access to wellness resources and strengthen the Employee Wellness Unit’s network of support.
• Assist employees in navigating available resources while maintaining appropriate confidentiality and professional boundaries.
• Ensure wellness resources and programming are accessible, inclusive, and responsive to the diverse backgrounds, experiences, and needs of employees.

• Assist in monitoring utilization of wellness services and support program evaluation, outcome measurement, and continuous quality improvement.
• Support data collection, reporting, needs assessments, and strategic planning initiatives for the Employee Wellness Unit.
• Maintain current knowledge of emerging best practices in employee wellness, behavioral health, and organizational well-being.
• Participate in Employee Wellness Unit meetings, planning efforts, and initiatives that support the overall mission of Human Resources.
• Perform other duties as assigned.