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Administrative (Program) Assistant - Community-Based Behavioral Health

Broadstep Behavioral Health, Inc
Supply, NC Full Time
POSTED ON 12/18/2025
AVAILABLE BEFORE 2/1/2026
We are actively hiring a Program Assistant in Supply, NC. This role supports our Assertive Community Treatment Team (ACT) that provides mental and behavioral healthcare directly to clients in the community.

What are the perks?
  • No Late Nights or Weekends!
  • Highly competitive total compensation package with medical, dental, and vision!
  • 6 weeks of total Paid Time Off in your first year!
Job Description:
Broadstep Behavioral Health Inc. is seeking an Administrative Assistant/Program Assistant to provide administrative support for our Assertive Community Treatment Team (ACTT) in Supply, NC. ACTT is a direct and indirect periodic service where the ACTT staff provides direct intervention and arranges, coordinates, and monitors services on behalf of the recipient. This service is provided in any location. ACTT services are primarily provided in a range of community settings such as recipient’s home, school, homeless shelters, libraries, etc.

About the Company:
Broadstep has been a leader in providing a continuum of physical, emotional, and mental support for children and adults with intellectual and developmental disabilities (I/DD), mental illness, and co-occurring disorders for over 45 years.

Broadstep’s North Carolina services include a wide array of mental health and substance use programs and services. The services provided are community-based, outpatient therapy, and crisis services to serve people where they are.
North Carolina programs are CARF accredited and are focused on the concept of whole person care and wellness.

Go to https://www.broadstep.com/ to learn more about the company.

Schedule & Location: Full-Time, Monday-Friday, 8AM-5PM in Supply, NC.

Job Type: This is a fully onsite role at our office in Supply, NC that is not eligible for remote or hybrid work.

Job Duties:
  • Providing administrative support to the ACT program team
  • Maintaining statistical data on type, amount and provider treatment and rehabilitative services.
  • Prepares reports including staff statistics, batch/billing reports, program monthly report and others as requested
  • Maintaining case list, including information on treatment plan reviews, and provides monthly report to the Director.
  • Preparing and completing Monthly Internal Audit.
  • Responding to incoming calls during program hours.
  • Enters all appointments.
  • Monitoring and procuring general program supplies.
  • Distributes mail
  • Maintains all files.
  • Other designated duties.
Required Education/Experience:
  • High School Diploma
  • 2 years of related clerical or administrative experience
  • Strong Documentation Skills
  • Strong organizational skills with high attention to detail and quality of work
  • Strong Verbal Communication Skills
  • Proficient in Outlook, Excel, and Microsoft Teams
 What We Offer/Benefits:
  • 6 weeks of total Paid Time Off in your first year!
  • Medical/Dental/Vision
  • 401K
  • Company-paid Life Insurance
  • Paid Holidays
  • Other benefits: Long Term Disability, AD&D, Flexible Spending
  • Continuing Education Courses – Company Provided
Broadstep, Inc. is an Equal Employment Opportunity Employer, prohibits discrimination based on the following protected categories: race, creed, color, national origin, nationality, ancestry, age, sex/gender, marital status, civil status, domestic partnership status, familial status, religion, affectional or sexual orientation, gender identity or expression, atypical hereditary cellular or blood trait, genetic information, liability for service in the Armed Forces of the United States, or disability.

#NC-LP

Salary.com Estimation for Administrative (Program) Assistant - Community-Based Behavioral Health in Supply, NC
$42,191 to $52,103
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