What are the responsibilities and job description for the IT Help Desk Support Specialist, Sr. position at Broadleaf Services?
Job Details
VA Corp - Manassas, VA DC 2 - Washington, DC Full Time 4 Year Degree $70000.00 - $80000.00 Salary/year Professional Services
Description
IT Help Desk Support Specialists (Journeymen / Junior) are responsible for resolving/correcting hardware, software, and network incident management tickets. These specialists must be proficient in re-imaging, reconfiguring, and repairing standard workstations (laptops and desktops). They are also required to troubleshoot, reconfigure, and repair network connections of ethernet & fiber optics cables, including wall ports or switch ports, onsite switch & router configuration, & port-level security corrections as required.
Qualifications
VA Corp - Manassas, VA DC 2 - Washington, DC Full Time 4 Year Degree $70000.00 - $80000.00 Salary/year Professional Services
Description
IT Help Desk Support Specialists (Journeymen / Junior) are responsible for resolving/correcting hardware, software, and network incident management tickets. These specialists must be proficient in re-imaging, reconfiguring, and repairing standard workstations (laptops and desktops). They are also required to troubleshoot, reconfigure, and repair network connections of ethernet & fiber optics cables, including wall ports or switch ports, onsite switch & router configuration, & port-level security corrections as required.
Qualifications
- A minimum of 10 years of experience.
- A Bachelors degree in Computer Science, Information Systems, or other relevant technical discipline.
- An active secret clearance
Salary : $70,000 - $80,000
