What are the responsibilities and job description for the IT Help Desk Support Specialist, Sr. position at BROADLEAF SERVICES INC?
IT Help Desk Support Specialists (Journeymen / Junior) are responsible for resolving/correcting hardware, software, and network incident management tickets. These specialists must be proficient in re-imaging, reconfiguring, and repairing standard workstations (laptops and desktops). They are also required to troubleshoot, reconfigure, and repair network connections of ethernet & fiber optics cables, including wall ports or switch ports, onsite switch & router configuration, & port-level security corrections as required.
Qualifications:- A minimum of 10 years of experience.
- A Bachelors degree in Computer Science, Information Systems, or other relevant technical discipline.
- An active secret clearance
Equal Opportunity Employer, including veterans and individuals with disabilities
Salary : $70,000 - $80,000