What are the responsibilities and job description for the Instructional Designer position at Brivo?
Department: Training & Enablement
Location: Lehi
As Instructional Designer, you will create and maintain training content for Brivo’s customers and employees. You will assist in the assessment of training needs, and create learning content that supports business growth. A cover letter and portfolio is required to apply to this position.
Our Instructional Designer will also:
- Execute the entire ADDIE course creation lifecycle for external-facing content:
- Collaborate with Subject Matter Experts (SMEs) across different departments to determine needs
- Partner with other teams to ensure content is technically accurate and relevant
- Create concise, clear storyboards when applicable or requested
- Design and develop engaging and practical learning content (e-learning, instructional videos, microlearning) using various authoring tools
- Create objective-aligned knowledge checks to measure learner ability to apply key concepts
- Iteratively review and update content in a timely manner using learner feedback and product launch details
- Launch and manage content in our learning management system (LMS)
- Execute the Design, Development, Implementation and Evaluation steps of ADDIE for internal-facing content, working closely with the Manager, Sales Enablement and other teams across the organization
- Write engaging content, including stories and use cases, that will be used to create immersive e-learning experiences
- Proactively research and adapt to trends, quickly learning new multimedia and learning management features and tools to ensure learning programs remain modern and effective
- Work independently and with outstanding communication skills to set and meet realistic deadlines
- Collaborate with the Training & Enablement (T&E) team to organize content within Google Drive and Salesforce Knowledge
- Utilize Generative AI tools to scale content creation, enhancing everything from scriptwriting and use-case development to course summaries and assessments
- Support additional T&E initiatives as needed, in a helpful spirit of collaboration
- Experience with Articulate Rise and Storyline required
- Experience with Camtasia or similar tool for video creation and editing required
- Experience with LMSs (such as LearnUpon) required
- Experience working with xAPI files required
- Outstanding writing and editing skills, time management, communication, and attention to detail required
- Proven experience in creating engaging and practical learning for adult learners using industry-standard methodologies required
- Experience utilizing ADDIE required
- Ability to translate complex concepts and data into visually appealing, easily digestible content required
- Proven experience in delivering multi-modal trainings, detailed course design documents, implementation strategies, and program evaluations required
- Proven experience utilizing AI tools to optimize workflow efficiency required
- Ability to conduct and analyze results of a needs and/or gap analysis preferred
- Experience in technology or security industry preferred
- Experience using Asana or similar project management system preferred
- Bachelor’s degree (BA/BS) in related field preferred
- Experience with Google Suite and Apple products preferred
- Experience with creating learning videos and animations preferred
- Experience in understanding the SaaS sales cycle, sales enablement, and creating related sales training content preferred
Why Work for Us?
Brivo is a Great Place to Work-Certified™ company and the global leader in cloud-based access control and video surveillance. Following our merger with Eagle Eye Networks, we are building the only platform powerful enough to support the future of AI-driven security.
Why Your Work Matters
Innovation drives our vibe, but purpose drives our mission. You will work on essential systems that protect the health, safety, and welfare of people and property worldwide. At Brivo, your voice is heard, your talent is respected, and your contributions have a global impact.
- The Brivo Experience: We thrive on in-person collaboration and a "one-team" atmosphere. We embrace our international presence, leveraging diverse ideas and backgrounds to improve our culture and our products. To keep our global teams connected and inspired, we provide a premium onsite experience featuring communal meals, recurring social events, and fully stocked workspaces—ensuring you have everything you need to stay focused while building the future of security.
- Total Rewards: We support our people with competitive medical, vision, and dental plans (including company-offset premiums), a 401k with company match, and an unlimited Paid Time Off (PTO) policy that empowers you to take the time you need to maintain a healthy work-life balance.
About BrivoBrivo and Eagle Eye Networks have come together to create a category-defining, cloud-first platform at the intersection of AI and the physical world. Our mission is simple and ambitious: to make physical spaces safer, smarter, and more autonomous—from single-site businesses to global enterprises.
As the unified global leaders in cloud-based access control and video surveillance, we provide a comprehensive digital foundation for the built environment. By combining Brivo’s pioneering building access platform with Eagle Eye’s AI-powered video management system (VMS), we have created a system of intelligence that protects over 600 million square feet across 90 countries. Every door, camera, and credential in our ecosystem acts as a real-time sensor, leveraging AI to prevent incidents, improve operations, and enable entirely new workflows across sectors, including commercial real estate, retail, healthcare, education, and critical infrastructure.
With a global footprint spanning headquarters in Bethesda, Maryland, and Austin, Texas, and international offices in Amsterdam, London, Bangalore, and Tokyo, we are leveraging our open APIs and cyber-secure cloud infrastructure to reshape the future of physical security. Join us as we build the world’s most robust platform for video intelligence and smart space automation. Learn more at www.brivo.com.
Brivo is an equal employment opportunity employer and values diversity. Qualified candidates are considered for employment without regard to race, religion, gender, gender identity, sexual orientation, national origin, age, military or veteran status, disability, or any other characteristic protected by applicable law. If you require reasonable accommodations during the application or interview process, please inform us.