Home Care Case Assistant

Home Care Case Assistant $21.75/hour

Bristol Aging and Wellness, Inc. (Bristol), located in Fall River, MA, is a private, non-profit agency that provides community-based support services. We offer a comprehensive benefits package and competitive pay.

Job Summary:

This position is responsible for receiving calls about Home Care clients and their services, providing follow up to calls, taking messages, routing calls, and for performing a variety of office support tasks. 

Essential Functions:

• This position is responsible for receiving calls about Home Care clients and their services, providing follow up to calls, taking messages, routing calls, and for performing a variety of office support tasks such as running reports for quality purposes and tracking tasks for the Home Care Department. 
• This position is also responsible for completing in-home initial visits to complete employment paperwork for the Consumer Directed Care Program (CDC). 

Qualifications:

• Telephone and general office experience, including computer skills, required. 
• Excellent customer service, oral and written communication skills, 
• ability to effectively relate to a wide variety of personalities, 
• excellent organizational and time management skills, 
• ability to multi-task and work in a collaborative, fast-paced, high-volume environment. 
• schedule is 9:00 a.m. – 5:30 p.m., Monday – Friday. 
• Bilingual Portuguese, Spanish, and English candidates preferred. 
• Driver’s license and reliable transportation required. 

This job description is intended to be general, will evolve over time, and is subject to periodic updating.

AA/EOE

All qualified applicants will receive consideration for employment without regard to disability, race, color, religion, sex, or national origin.