What are the responsibilities and job description for the Intake Coordinator position at BRiO Idaho Healthcare?
Who We Are…
BRiO Home Health and Hospice provides caring and comprehensive home health and hospice services to residents of Eastern Idaho. We customize care to meet our patients’ unique needs along with extending empathy and support to our patients and their loved ones.
Our core value of family reminds us how important our patients and colleagues are to each of us. We are driven to provide the finest patient care, while holding ourselves to the highest ethical standards. We find fun in bringing each other up in even some of the hardest times. Above all, we are kind to everyone as we enjoy serving our communities every day.
Who You Are…
You are passionate about enhancing the quality of life for each client and their family through delivering compassionate care. You are committed to surpassing expectations with your superior work ethic while working with an extraordinary team who possesses the same passion to deliver the highest quality of care to mind, body, and spirit.
What You Will Own…
Providing and directing cares to patients in their homes as prescribed by the physician and in compliance with applicable laws, regulations, and policies. Coordinating the total plan of care with other clinical professionals and helps achieve and maintain continuity of patient care by planning and exchanging information with physician, agency personnel, patient, family, and community resources.
As the primary point of contact for our clients, you are personable and understand their sense of urgency and how to balance their demands with the existing daily deliveries.
BRIO Home Health and Hospice
KINDNESS is free
EMPATHY drives everything we do
We are BRIO!
JOB DESCRIPTION
Intake Coordinator
:
Overall Coordination of Agency Referrals and scheduling for Medicare and non-Medicare clients under the direct supervision of the Administrator. The Intake Coordinator is a resource person for referral sources and works closely with other members of the team to ensure adequate coordination and transition occurs to home health/hospice services. The Intake Coordinator should have extensive knowledge of the regulatory guidelines governing home health/hospice admissions.
:
- High School diploma or equivalent.
- Minimum two years' experience in administrative position in healthcare setting.
- Knowledge of medical terminology.
- Strong organizational, communication, and customer service skills.
- Proficiency in computer applications, electronic documentation and data entry.
- Ability to manage multiple priorities, meet deadlines, and maintain accurate records.
- Demonstrated attention to detail, accountability, and follow through.
The Intake Coordinator is responsible for managing all aspects of the patient/client intake process including:
1. Establishing and maintaining positive relationships with customers
2. Assures compliance of physician orders
3. Ensures appropriate and acceptable orders and diagnoses for home health/hospice referrals
4. Ensures all supporting documents such as physician Face to Face documentation, H&P, admission orders are received and uploaded to patient chart
5. Directs all daily patient/client referral and intake operations.
6. Enters patient information to Agency Documentation System and any approved communication tool for clinical staff and scheduling department of upcoming referral and scheduling within 20 minutes of notification
7. Maintains comprehensive working knowledge of community resources.
8. Gathers and tracks referral sources.
9. Assists in identifying opportunities for additional/improved services and methods.
10. Audits and monitors documentation for accuracy and completion.
11. Consistently represents BRiO HealthCare with integrity and professionalism to all internal and external customers.
12. Adheres to HIPAA regulations per Company policy and Federal regulations. Performs other duties and activities as delegated by the Administrator/Clinical Manager.
Job Type: Full-time
Pay: From $20.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Pet insurance
- Referral program
- Vision insurance
License/Certification:
- LPN License (Required)
Ability to Commute:
- Idaho Falls, ID 83402 (Preferred)
Ability to Relocate:
- Idaho Falls, ID 83402: Relocate before starting work (Required)
Work Location: In person
Salary : $20