What are the responsibilities and job description for the Quality Analyst - NBC position at Brillient Corporation?
Job Duties
The Quality Analyst is responsible for providing expert level quality support to the assigned areas across the center.
Essential duties and responsibilities for the position include, but are not limited to:
- Provide expert input to the Contract QASP and its ongoing improvement over time.
- Lead teams and provide SME input to set, verify, validate, and improve work standards, Standard Operating Procedures (SOPs), and other desktop procedures.
- Responsible for recognizing data problems that might invalidate samples, investigating complaints, reviewing violations found by Center QA staff, and preparing reports of findings and of actions needed or taken.
- Recommend changes in SOP’s, production standards, administrative procedures, and other actions that will improve contract performance.
- Identify and document defects, functional and process inconsistencies.
- Recommend changes in SOP's, production standards, administrative procedures, and other actions that will improve contract performance.
- Conduct. complex quality analyses as needed to determine root cause and identify ways to improve.
- Lead Lean Six Sigma process evaluations.
- Conduct frequent internal quality control reviews and audits.
Work Environment:
- This position is performed in a traditional office environment.
Physical Demands:
- While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands and fingers to handle, or feel objects, tools or controls; use fingers and hands to type or write; reach with hands and arms; talk or hear; taste or smell. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus
Required Education and Qualifications:
- Bachelor's Degree in related field OR a minimum of four years’ related experience in lieu of degree
- Must be able to obtain and maintain an Office of Security and Investigations (OSI) background check and Moderate Risk Public Trust (MRPT) suitability determination
- Must successfully complete a comprehensive 7-year criminal and credit history background check
- Must successfully complete a drug screening
- Proficiency in Microsoft Outlook, Word, Power Point, and Visio;
- Advanced skills in Microsoft Excel
- Ability to use and interpret the applicable documents as described in the contract
- Excellent written and oral communication skills to draft effective training and presentations, communicate with customers, and to disseminate information to a wide audience
- Attention to detail to successfully analyze and evaluate trends, maintain detailed records
- Strong organizational skills
- Demonstrated ability to work independently and as a member of the team to effectively interact with personnel at all levels.
- Strong command of the English language both verbally and written
- Strong administrative and organizational skills
- Demonstrate a professional work ethic
- Basic understanding of geography
- Ability to work independently and as a member of the team