What are the responsibilities and job description for the Site Support Specialist position at Briljent?
Description
Are you the Go-To person when someone has a question about technology? Do you enjoy seeing the interesting, historical, and sometimes hidden gems throughout Illinois? Are you a positive person that enjoys making an impact on the community? Then keep reading!
Briljent is seeking ON-SITE SUPPORT SPECIALISTS for a project throughout the State of Illinois. This project will involve in-state travel to local offices to support the "Go-Live" activities and implementation of a new computer system.
Briljent is a solutions-based company. Solutions come from creative ideas; ideas come from being creative with differences. Briljent believes diversity and inclusion are critical to the success of the company. Employment at Briljent is based on merit and professional qualifications. We do not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, veteran status, marital status or any other basis protected by federal, state or local law, regulation or ordinance.
Are you the Go-To person when someone has a question about technology? Do you enjoy seeing the interesting, historical, and sometimes hidden gems throughout Illinois? Are you a positive person that enjoys making an impact on the community? Then keep reading!
Briljent is seeking ON-SITE SUPPORT SPECIALISTS for a project throughout the State of Illinois. This project will involve in-state travel to local offices to support the "Go-Live" activities and implementation of a new computer system.
- Travel to facility for on-site technology training
- Help employees with questions on functions of new system
- Troubleshoot any issues with new system
- Provide training and high-level customer service to client employees
- Available July - September
- Experience training, teaching or instructing in a one-on-one or small group setting
- Able to adapt to different working environments
- Must understand software documentation, including user guides and design docs to learn the software solution
- Patience and a calming presence in the face of change and adversity
- Able to comprehend and retain new information
- Intermediate user of computer technology
- Reliable transportation to multiple offices within the state of Illinois
Briljent is a solutions-based company. Solutions come from creative ideas; ideas come from being creative with differences. Briljent believes diversity and inclusion are critical to the success of the company. Employment at Briljent is based on merit and professional qualifications. We do not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, veteran status, marital status or any other basis protected by federal, state or local law, regulation or ordinance.