On-Site Billing Specialist I

On-Site Billing Specialist I

Department: Administration
Employment Type: Non-Exempt
Reports To: Fiscal Manager

About the Role

We are seeking a detail-oriented and customer-focused Billing Specialist I to support our financial operations and ensure accurate billing and payment processing at our Carlinville IL site. This role is ideal for someone who enjoys working with data, collaborating across teams, and contributing to a mission-driven organization that values service, accuracy, and professionalism.

Billing Specialists are cross-trained in both financial and administrative functions, providing well-rounded support that helps drive agency success. You’ll play an important role in maintaining financial accuracy while delivering excellent service to consumers and staff.

What You’ll Do

• Maintain accurate financial and billing records

• Verify payer and consumer billing information

• Enter and manage data with a high level of accuracy

• Generate reports and support financial documentation

• Assist with file management and general administrative tasks

• Provide friendly, professional, and responsive service to consumers and staff

• Collaborate with team members to meet deadlines and operational goals

• Perform additional duties as assigned to support agency needs

What We’re Looking For

Required Qualifications

• High School Diploma or GED

• Able to work on-site

• Strong written and verbal communication skills

• Reliable transportation

• Valid driver’s license and auto insurance

• Ability to pass all required background checks

• Schedule will require working some Thursdays until 8:00 PM

Preferred Qualifications

• Business, accounting, or technical training

• Experience in billing, finance, or administrative roles

• Data entry and computer proficiency

• Familiarity with office equipment and standard software applications

What We Offer

Competitive Benefits Package

(Full-time benefits; part-time benefits are prorated)

Paid Time Off

• Vacation:

  • 10 days per year (Years 1–5)

  • 15 days per year (Years 6–10)

  • 20 days per year (Years 11 )

• Sick Time (PTO): 6 days per year (up to 60-day maximum)

• 10 paid holidays annually

• Funeral leave

Health & Financial Benefits

• 401(k) retirement plan

• Group health insurance

• Dental and vision coverage (optional)

• Company-paid basic life insurance

• Voluntary life insurance options

• Malpractice insurance

• Workers’ compensation coverage

Additional Perks

• Monthly travel and expense reimbursement

• Ongoing training and cross-functional learning opportunities

• Supportive team environment focused on growth and collaboration

What Success Looks Like

• Providing respectful, culturally responsive service to all consumers

• Adapting to changing priorities while maintaining accuracy and professionalism

• Working collaboratively to foster a positive team environment

• Following HIPAA guidelines and mental health confidentiality requirements

• Adhering to agency policies, procedures, and best practices

• Attending required meetings and training sessions

• Accurately tracking and submitting time records