What are the responsibilities and job description for the Housekeeper position at Brightwild?
Description
We are looking for a dependable and detail-oriented team member who takes pride in delivering an exceptional guest experience.
In this role, you will help ensure our properties remain clean, organized, and fully guest-ready while working closely with operations and guest experience teams. The ideal candidate is proactive, efficient, and service-minded, with a strong attention to detail and a commitment to maintaining high standards. This position is essential to keeping Brightwild properties operating smoothly and delivering the level of hospitality our guests expect.
Responsibilities
We are looking for a dependable and detail-oriented team member who takes pride in delivering an exceptional guest experience.
In this role, you will help ensure our properties remain clean, organized, and fully guest-ready while working closely with operations and guest experience teams. The ideal candidate is proactive, efficient, and service-minded, with a strong attention to detail and a commitment to maintaining high standards. This position is essential to keeping Brightwild properties operating smoothly and delivering the level of hospitality our guests expect.
Responsibilities
- Prepare properties for guest arrivals by cleaning and organizing living spaces, kitchens, bathrooms, and bedrooms
- Restock linens, guest amenities, and supplies to maintain property standards
- Inspect rooms for cleanliness, damages, or maintenance needs and report issues promptly
- Ensure each property meets Brightwild quality and presentation standards before guest check-in
- Maintain organized supply areas, storage rooms, and housekeeping equipment
- Support laundry operations when needed (washing, drying, folding, organizing linens)
- Assist with guest requests in a professional and timely manner.
- Follow company procedures and safety guidelines while performing daily duties
- Work collaboratively with operations, maintenance, and guest experience teams
- Prior experience in housekeeping, hospitality, hotel operations, or property management preferred
- Strong attention to detail and commitment to maintaining high cleanliness standards
- Ability to work efficiently and manage time in a fast-paced environment with multiple properties or rooms
- Comfortable working independently with minimal supervision while maintaining accountability
- Ability to lift up to 40–50 lbs, bend, reach, and stand for extended periods
- Reliable transportation and ability to travel between properties when required
- Availability to work flexible schedules including weekends, holidays, and peak tourism periods
- Strong communication skills and ability to coordinate with operations, maintenance, and guest experience teams
- Basic comfort using mobile apps or messaging platforms for schedules, task lists, and communication
- Ability to identify and report maintenance issues or property concerns proactively
- Professional appearance and a guest-focused attitude when interacting with visitors or residents
- Ability to maintain confidentiality and respect guest privacy while working in occupied properties