What are the responsibilities and job description for the Blackbaud CRM Consultant AND Part Time Product Manager position at BrightVine Solutions?
Company Description
BrightVine Solutions is a boutique consultancy dedicated to delivering nonprofit technology consulting and advisory services. Our offerings encompass system requirements gathering, implementations, customization, and integrations tailored to meet the unique needs of nonprofits.
Role 1 -
Blackbaud CRM Consultant
This is a remote role for a Blackbaud CRM Consultant. The consultant will engage with clients to analyze business processes, provide tailored CRM solutions, and support system implementations and integrations. Responsibilities include identifying client requirements, configuring CRM systems, offering advice and recommendations, and collaborating with teams to ensure smooth project execution and client satisfaction.
Qualifications
- REQUIRED: Blackbaud CRM or Raiser's Edge experience
- Strong Analytical Skills and ability to interpret complex data to provide actionable insights
- Experience in understanding and optimizing Business Processes
- Proven experience in consulting with a focus on developing client relationships and delivering effective solutions
- Excellent problem-solving skills and the ability to work collaboratively as part of a team
- Employees must live in SC, NC, FL, GA, WI, OH, MA, CT, VA, or Ontario, Canada. Contractors may live in other locations.
Role 2 -
Part-Time Product Manager
BrightVine is seeking a Part-Time Product Manager to help guide the strategy, development, and evolution of our product portfolio—including BrightVine Data Link (BVDL) and other proprietary tools.
This role is ideal for someone who enjoys translating real-world client needs into thoughtful product decisions, can manage multiple tools, and drive delivery and execution. You’ll work closely with leadership, developers, and clients to ensure our products are valuable, usable, and aligned with BrightVine’s long-term vision.
Qualifications
- 3 years of experience in product management, product ownership, or a similar role
- Experience working with SaaS products, integrations, or data platforms
- Strong ability to communicate across technical and non-technical audiences
- Comfortable balancing competing priorities in a fast-moving environment
- Experience working with or for nonprofits, higher education, healthcare, or mission-driven organizations is a plus
- Familiarity with Blackbaud products, fundraising systems, or CRM platforms is a strong plus
- Employees must live in SC, NC, FL, GA, WI, OH, MA, CT, VA, or Ontario, Canada. Contractors may live in other locations.