Customer Care / Staffing Coordinator

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

About the Role:
Join BrightStar Care of Hudson / Solon as a Staffing Coordinator / Field Specialist, where you will play a crucial role in connecting compassionate caregivers with clients in need. This dynamic position is perfect for someone who thrives in a fast-paced environment and is dedicated to providing exceptional service.


Responsibilities:

• Coordinate staffing schedules to ensure optimal caregiver-client matches.
• Communicate effectively with caregivers and clients to address needs and concerns.

Conduct interviews and onboarding for new caregivers.
Assist in training and development of staff to enhance service quality.

• Monitor compliance with state and federal regulations.
• Provide ongoing support to caregivers in the field to ensure high-quality care.

Requirements:

• Previous experience in staffing, scheduling, or human resources preferred.
• Strong communication and interpersonal skills are essential.
• Proficient in Microsoft Office and scheduling software.
• Ability to work independently and manage multiple priorities effectively.
• Knowledge of healthcare regulations and best practices is a plus.
• Must possess a positive attitude and a passion for helping others.
• High school diploma required; a degree in related field is a plus.
• Flexibility to work various shifts as needed.

About Us:
BrightStar Care of Hudson / Solon has been serving the community for over a decade, providing top-notch home care services with a personal touch. Our clients love us for our commitment to quality and compassion, while our employees appreciate a supportive work environment that values their contributions and fosters professional growth.