Scheduling Coordinator - Home Care

Scheduling Coordinator – West Ventura County
BrightStar Care of Santa Barbara County and West Ventura County is growing and we are
excited to add a new Scheduling Coordinator to our Santa Barbara team.
If you have high volume, scheduling experience, preferably in the health care field, we'd love to speak with you.

Responsibilities of the Scheduling Coordinator include, but are not limited to the following:

• Assist with scheduling, using all technology tools to ensure proper business processes; with oversight by the Scheduling Performance Manager
• Know and schedule the field staff with the right clients.
• Communicate with and scheduling staff to meet client care needs and minimize non-billed overtime.
• Communicate with clients in a timely manner any schedule changes.
• Document interactions with clients and field staff.
• Assists with answering the phones, transferring calls, and taking detailed messages.
• Greet visitors and field staff.
• Share the responsibility of the field staff on-call phone with the scheduling team.
• Send out On-Call Report next day and document any issues in ABS.
• Document and inform Scheduling Performance Manager of any personnel issues.
• Monitor and communicate with field staff through email, Connecteam, phone calls, and texts (in emergency)

Schedule: Full-time position, with on-call phone rotation that includes evening and weekend hours

• Monday-Friday , 9:00am to 5:30pm
• This is an in-office position. When scheduled for on-call duty, office hours will be adjusted accordingly.

**The scheduling team is assigned the on-call phone and shifts on a rotating basis to ensure equitable coverage and smooth operations. **

Pay: $27.00 - $29.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Work Location: In person

Salary : $27 - $29