What are the responsibilities and job description for the Center Supervisor position at Brightpoint?
POSITION: Head Start Center Supervisor
LOCATION: Brightpoint Head Start
HOURS: full time, Monday – Friday
STARTING SALARY RANGE: $28.11/hour ($58,468.80)
JOB SUMMARY
The Family Support Services Receptionist is responsible for promoting a positive, friendly work environment for co-workers, clients, vendors, and the general public. They are responsible for greeting the general public at the front desk utilizing excellent customer service skills.
______________________________________________________________________________
JOB DUTIES
- Serves visitors by greeting, welcoming, and directing them appropriately.
- Notifies appropriate program personnel of visitor arrival.
- Directs visitors by maintaining employee and program directories.
- Maintains security by following procedures and issuing visitor badges.
- Supports customer service continuity among programs by documenting and communicating actions, irregularities, and continuing needs.
- Schedules appointments in the appropriate program scheduling system.
- Assists with preparing outgoing mail and distributing incoming mail.
- Maintains minimum standards of customer service as set forth in the Family Support Services Customer Service Guide.
- Implements Brightpoint Values at all times.
______________________________________________________________________________
SKILLS AND QUALIFICATIONS
- High school diploma or equivalent.
- Strong interpersonal, written, and oral communication skills with strong mathematics aptitude.
- Ability to quickly develop a thorough understanding of basic community action concepts and Brightpoint programs.
- Ability to work with minimal supervision; self-motivated, attentive to detail, organized, productive, flexible, and dependable.
- Ability to work flexible hours, including evenings and weekends.
- Ability to relate well with diverse personalities from a variety of socio-economic backgrounds.
- Proficient in MS Office applications.
- High comfort level with public interaction.
Salary : $58,469 - $58,469