Parts Manager

ESSENTIAL JOB FUNCTIONS:

• Develops and maintains effective Parts Department processes to ensure internal and external customer satisfaction.
• Creates annual Parts Department goals and budget, in alignment with the organization's financial and operational objectives.
• Develops and executes Parts Department marketing plan and monitors monthly to ensure achievement of departmental goals.
• Conducts a perpetual/annual physical inventory of all parts and related inventories.
• Submits all parts warranty and return claims within the required time frame to receive maximum credit.
• Maximizes use of all order discount programs.
• Recruits, hires, develops, and retains key talent.
• Maintains all department tools, equipment, and vehicles in good working order.

QUALIFICATIONS:

• 3 year's experience in Parts Department operations required.
• Basic computer skills and experience with Microsoft Office and Internet.
• Experience leading and working cooperatively in a team environment.
• Ability to communicate effectively (both verbal and written).
• Familiar with John Deere and competitive products.
• Basic understanding of financial principles relative to Parts Department operations.
• Ability to work extended hours and weekends.
• Excellent customer service skills.
• High School diploma or equivalent required; associate's degree preferred.
• Ability to analyze and interpret basic Parts Department reports.
• Valid driver’s license and clean driving record is required.