General Manager/ Director of Sales

Job title: General Manager/ Director of Sales

Location: Dubuque, IA

Summary:

WE'RE NOT LOOKING FOR SOMEONE TO SIT IN AN OFFICE.

We're looking for a proven sales leader and strong closer who can build a high-performance sales team and drive significant revenue growth.

We are a fast-growing retail home improvement outlet selling appliances, furniture, flooring, mattresses, home improvement products and more.

We need a leader who knows how to SELL, CLOSE, RECRUIT, TRAIN, COACH AND WIN.

BUILD THE SALES TEAM AND GROW REVENUE.

• We're building toward doubling our monthly retail operation revenue, and we're looking for someone who has the experience, energy and sales ability to help get us there.
• This is a hands-on leadership position.
• When the sales floor gets busy, you're on it.
• When a salesperson needs help closing a deal, you're taking the turnover.
• When traffic slows down, you're creating a plan to generate opportunities.
• When the team isn't producing, you're coaching, training, recruiting and making changes.

WHAT YOU'LL OWN

• Recruit and build a high-performing retail sales team.
• Personally train salespeople on greeting, discovery, product presentation, financing, negotiation and closing.
• Establish individual and team sales goals.
• Hold daily sales meetings and performance huddles.
• Monitor sales, close rates, average tickets, financing penetration and gross margin.
• Take management turnovers and personally close difficult opportunities.
• Ensure every customer is properly greeted, registered and followed up with.
• Build aggressive follow-up processes for unsold customers and internet leads.
• Work with marketing and internet sales to create store traffic.
• Drive CRM accountability and lead follow-up.
• Develop promotions and sales strategies when the business needs additional traffic.
• Protect margin and reduce unnecessary discounting.
• Recruit continuously so the company develops a strong bench of sales talent.
• Hold employees accountable for measurable performance.
• Create a competitive, energetic, customer-focused sales culture.

WHO WE WANT

We're looking for someone with a documented history of producing sales results.

You should be able to show us:

• Personal sales success.
• Experience leading a sales team.
• Experience recruiting and developing salespeople.
• Measurable revenue growth under your leadership.
• Strong closing and negotiation ability.
• Experience holding employees accountable to quotas and KPIs.
• The ability to operate in a fast-moving entrepreneurial environment.

Experience in furniture, appliances, automotive, RV, powersports, home improvement, mattresses, flooring, commissioned retail or another high-ticket sales environment is especially attractive.

THIS POSITION IS NOT FOR YOU IF:

• You want to manage from an office.
• You aren't comfortable personally selling.
• You avoid difficult accountability conversations.
• You believe recruiting is solely HR's responsibility.
• You need someone else to create your sales strategy.
• Or you cannot demonstrate measurable sales results from previous positions.

THIS MAY BE YOUR OPPORTUNITY IF:

• You're the person other salespeople call when they can't close the deal.
• You know how to turn average salespeople into producers.
• You love building teams.
• You understand that sales leadership happens on the sales floor.
• And you want the opportunity to help build something much larger than one retail store.
• If that's you, we want to talk.