Assistant Manager of Parking

Overview
Brighton Resort is looking for a motivated and people-focused leader to join our team as
the Assistant Manager of Parking
. This role supports the Parking Management Team in leading daily operations, ensuring safety, efficiency, and guest service standards are consistently met.

The Assistant Manager provides hands-on leadership for Parking Leads, Ambassadors, and Shuttle Drivers, helping guide a winter team of about 35 employees. They assist with training, scheduling, payroll, and daily operations while maintaining a strong presence in the lots.

If you're an experienced operations professional who leads by example and values teamwork, communication, and service, we'd love to have you on the team.

Perks

• FREE All-Access Brighton Ski Pass
• FREE UTA ski bus access
• Discounted Brighton lift tickets for friends and family
• Access to discounted lift tickets at multiple ski areas
• Employee discounts at all Brighton outlets and all Boyne Resorts
• Discounted membership at Momentum Indoor Climbing Gym
• Access to ExpertVoice, Liberty Mountain, and Outdoor Prolink retail sites

Responsibilities
As a Parking Assistant Manager, you will contribute to Brighton's LEADS values by:

• Prioritize Safety by:

• Promoting a strong safety culture through clear communication, awareness, and consistent follow-up.

• Monitoring daily parking, shuttle, and traffic operations to ensure safe conditions for employees and guests.

• Supporting team training on safe vehicle movement, pedestrian zones, and weather-related procedures.

• Serve First by:

• Leading with approachability and respect, putting the needs of the team and guests first.

• Coaching Parking Leads and Ambassadors to provide exceptional guest service from first arrival to final departure.

• Being visible in the lots, assisting with parking flow, guest questions, and team needs throughout the day.

• Show that Attitude is Everything by:

• Maintaining composure, professionalism, and positivity in high-pressure and changing conditions.

• Modeling the behavior expected from the team and reinforcing a culture of accountability and care.

• Deliver Excellence in Execution by:

• Overseeing daily staffing, deployment, and communication across all parking areas.

• Supporting scheduling, payroll, and administrative tasks to keep the operation organized and efficient.
• Assisting with vendor relationships and systems related to Brighton's parking reservation program.

• Monitoring operations and making real-time adjustments to traffic patterns, staffing, or procedures as needed.

• Think Long Term by:

• Helping develop strategies to improve parking flow, efficiency, and guest experience.

• Tracking performance metrics, team feedback, and operational challenges to support long-term planning and budgeting.

• Maintaining equipment and infrastructure through regular inspections and communication with maintenance teams.

• Develop Great People by:

• Training, mentoring, and supporting team members to grow their skills and confidence.

• Providing consistent feedback and recognizing strong performance.
• Encouraging collaboration between Parking, Shuttle, and other departments to strengthen communication and teamwork across the resort.

Qualifications
This position may be for you if you:

• Are 18 years of age or older
• Hold a relevant college degree or have 3 years of leadership experience in parking, transportation, or resort operations
• Have experience leading large teams in outdoor, guest-facing, or logistics-heavy environments
• Are proficient with Microsoft Office (Excel, Word, Outlook) and comfortable working across multiple computer systems
• Understand the fundamentals of leadership, supervision, and coaching, and apply them consistently
• Communicate clearly and respectfully with staff, peers, and leaders across departments
• Are organized, dependable, and able to manage competing priorities in a fast-paced environment
• Are comfortable working outdoors in all weather conditions for long hours, including early mornings, weekends, and holidays
• Strong communication and conflict-resolution skills
• Can reliably commute to and from the resort in all weather conditions
• Can lift push & pull 50 pounds

Preferred

• Experience with online scheduling, payroll, or reservation systems.
• Previous parking or resort operations leadership experience.
• Experience coordinating with outside vendors and partners
• CDL or experience working around shuttle or bus operations