Patient Care Coordinator/Receptionist

Front Desk Receptionist

Busy optometric practice seeks front desk receptionist.

Responsibilities include (but are not limited to):

Welcoming patients in person or on the phone.

Optimizing patients' satisfaction, provider time, and general office flow by scheduling appointments in person or by telephone.

Keeping patient appointments on schedule by notifying technician/provider of patients arrival.

Verifying patient insurance.

Comforting patients by anticipating patient needs; answering patients questions; maintaining reception area.

Ensuring availability of treatment information by electronic filing and retrieving patient records.

Maintaining patient records by obtaining, recording, and updating personal and financial information.

Recording and updating financial information and collecting patient charges.

Protecting patients' rights by maintaining confidentiality of personal and financial information.

Maintaining operations by following policies and procedures; reporting needed changes.

Contributing to team efforts by accomplishing related results as needed.

Requirements:

Position is the first and last point of patient contact. Being as such, applicant should be a reliable professional who is friendly and engaging. Proper phone etiquette and professional personal presentation are a must. The position demands an attention to detail and the ability to multi-task. Applicant will be expected to efficiently and effectively manage office flow. Previous office experience and experience with electronic medical records are preferred but not required.

Paraoptometric certification is preferred but not required.

Benefits:

Brighton Eye Care offers short term disability, life insurance, Health and Vision benefits. Participation in a 401k plan available after 1 year employment.

Job Type: Full-time

Job Type: Full-time

Benefits:

• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person