What are the responsibilities and job description for the Patient Care Coordinator position at Maine Dentistry - Do Dental Differently?
Position Summary
The Patient Care Coordinator is a dedicated resource for patients with more involved treatment needs. This role focuses on educating patients about their treatment recommendations, reviewing financial options, coordinating care, and ensuring patients feel informed and confident throughout their treatment journey.
The ideal candidate is compassionate, organized, and an excellent communicator who enjoys building relationships and delivering an exceptional patient experience.
Responsibilities
- Meet one-on-one with patients to review treatment recommendations and answer questions.
- Explain procedures, treatment sequencing, and next steps in a clear, patient-friendly manner.
- Review treatment estimates, financial responsibility, and available financing options, including CareCredit.
- Coordinate scheduling for more involved treatment plans.
- Follow up with patients regarding unscheduled treatment and help them move forward with recommended care.
- Partner with doctors, hygienists, assistants, and the administrative team to ensure seamless communication and coordination.
- Maintain accurate documentation of patient discussions and financial arrangements in Dentrix.
Qualifications
- Previous dental office experience required; treatment coordinating experience preferred.
- Knowledge of dental terminology, treatment planning, and dental insurance preferred.
- Experience with Dentrix is preferred.
- Excellent communication, organizational, and customer service skills.
- Compassionate, professional, and detail-oriented with the ability to manage multiple priorities.
Benefits/
- $500/month health stipend
- 401K
- 401K matching up to 4%
- PTO
- Paid holidays
- 3.5 work week
Pay: $22.00 - $28.00 per hour
Benefits:
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
Work Location: In person
Salary : $22 - $28