What are the responsibilities and job description for the Trainer/On call Supervisor position at BrightCare HomeCare?
Schedule: In-office 3 days per week (8:00 AM – 4:00 PM); On-call every other weekend (Saturday 8:00 AM – Monday 8:00 AM)
Position Overview
Brightcare Homecare is seeking a reliable and detail-oriented HR & Operations Support Specialist to join our team. This position plays a key role in supporting daily office operations, employee onboarding, and communication processes. The ideal candidate is organized, people-focused, and able to adapt to dynamic business needs, including providing weekend on-call coverage on a rotating basis.
Key Responsibilities
During Office Hours (8:00 AM – 4:00 PM, 3 days per week):
Conduct interviews with potential candidates and assist in the hiring process.
Facilitate new hire orientation, training, and onboarding activities.
Maintain and organize employee records, including scanning and filing documentation.
Answer and troubleshoot incoming calls and provide support to internal staff and external partners.
Collaborate with management to identify staffing needs and improve workflow processes.
Support administrative projects and assist with general office duties as needed.
On-Call Rotation (Every Other Weekend, Saturday 8:00 AM – Monday 8:00 AM):
Respond promptly to phone calls requiring assistance or troubleshooting.
Coordinate coverage for open shifts and step in to work shifts that cannot be filled.
Communicate with staff and management to ensure smooth weekend operations.
Qualifications
High school diploma or equivalent required; Associate’s or Bachelor’s degree in Business Administration, Human Resources, or a related field preferred.
Previous experience in HR support, scheduling, or administrative roles strongly preferred.
Excellent communication and interpersonal skills.
Strong problem-solving and multitasking abilities.
Ability to remain calm and professional in fast-paced or urgent situations.
Proficient in Microsoft Office Suite (Word, Excel, Outlook) and comfortable learning new systems.
Work Schedule & Compensation
In-office: 3 days per week, 8:00 AM – 4:00 PM.
On-call: Every other weekend, from Saturday 8:00 AM through Monday 8:00 AM.
Competitive pay based on experience, plus potential on-call compensation.