Dental Receptionist

Job Overview
We are seeking a dynamic and organized Dental Receptionist to join our vibrant dental team! In this essential role, you will be the friendly face and efficient coordinator at the front desk, ensuring a smooth and welcoming experience for every patient. Your energetic approach and attention to detail will help manage patient scheduling, insurance verification, medical records, and administrative support seamlessly. This position offers an exciting opportunity to be the first point of contact in a fast-paced dental clinic environment, contributing directly to exceptional patient care and clinic operations.

Duties

• Greet patients warmly and professionally, providing excellent customer service and ensuring a positive first impression.
• Schedule patient appointments accurately using dental practice management software such as Carestack.
• Verify insurance coverage, process claims, and handle billing inquiries with precision, utilizing systems like Meditech, Epic, or Athenahealth.
• Manage patient check-in and check-out processes efficiently, including collecting co-pays and updating medical records in EMR (Electronic Medical Records) systems like eClinicalWorks or Meditech.
• Review documentation for accuracy and completeness, ensuring compliance with HIPAA regulations and proper coding standards such as CPT, ICD-9, ICD-10 for procedures and diagnoses.
• Maintain organized filing of dental records, insurance documents, and other administrative files while ensuring confidentiality at all times.
• Answer multi-line phone systems with professional phone etiquette; handle appointment rescheduling or inquiries promptly.
• Assist with medical collection efforts by following up on outstanding balances and processing payments accurately.
• Support office management tasks including inventory management of supplies, data entry, and clerical duties such as typing reports or correspondence using Microsoft Office tools.
• Collaborate with dental staff to coordinate patient care plans and ensure smooth clinic operations.
• Stay informed about insurance policies, Medicare guidelines, and dental terminology to provide accurate information to patients.

Qualifications

• Proven experience as a Medical Receptionist or Dental Receptionist in a clinical setting; clinic or dental office experience is highly preferred.
• Excellent computer skills including Microsoft Office Suite (Word, Excel), typing (10-key),
• Ability to communicate effectively in English; bilingual skills are advantageous for serving diverse patient populations.
• Strong organizational skills with attention to detail in managing medical records and office administration tasks.
• Exceptional customer service skills combined with professional phone etiquette across multi-line phone systems.
• Ability to handle fast-paced environments while maintaining accuracy in data entry and scheduling.
• Prior experience working in a dental clinic or healthcare setting is highly desirable; familiarity with dental terminology is beneficial. Join our team where your enthusiasm makes a difference! We’re dedicated to fostering a supportive environment that values your contributions while providing opportunities for growth within the healthcare field. If you’re passionate about delivering outstanding patient service and thrive in an energetic office atmosphere, we want to hear from you!

Job Type: Full-time

Pay: $18.00 - $25.00 per hour

Work Location: In person

Salary : $18 - $25