Sales Manager

Summary / Purpose of Position:

The AutoWorks Sales Manager is responsible for overseeing the daily sales operations of AutoWorks, a social enterprise of Miracle Hill Ministries, managing vehicle sales, serving customers, and leading sales associates. This position supports economic mobility opportunities for program participants, teaching both vehicle acquisition/sales skills and critical soft skills. The role emphasizes meeting or exceeding monthly and annual sales goals for unit sales, gross profit, and operational efficiency.

Essential Duties and Responsibilities:

1. Sales & Customer Interaction

· Direct sales staffing, training, and development to foster a high-performing sales team.

· Set and monitor monthly and annual sales targets, adjusting strategies to achieve unit and profit objectives.

· Engage with customers professionally, facilitating sales and answering questions to close deals.

· Track and meet monthly projections, ensuring records for sales and donations comply with DMV, State, Federal, and tax regulations.

2. Inventory Management

· Coordinate vehicle acquisition, including donated and used vehicles, to maintain optimal inventory levels.

· Ensure all vehicles are inspected, repaired, and detailed for sale.

· Maintain the sales lot and work areas to be organized, appealing, and free from hazards.

3. Leadership & Program Support

· Hire, train, motivate, and supervise AutoWorks staff, including interns, fostering a culture of respect and dignity.

· Lead regular sales meetings and manage program participants’ development.

· Supervise sales associates, overseeing task completion and professional growth.

· Ability to lead devotionals for staff and interns.

4. Administrative & Compliance

· Oversee donation/sales paperwork, cash reconciliation, and daily sales reporting to the accounting department.

· Analyze and control expenditures to remain within budgetary constraints.

· Organize and conduct New Owner Clinics, serving as a follow-up to the Bridge to Wheels program.

5. Marketing & Promotions

· Develop and execute sales campaigns, aligning them with AutoWorks’ goals and market trends.

· Advertise and promote vehicle sales through appropriate marketing channels.

6. Customer Service

· Treat all customers with respect and professionalism, ensuring a positive experience.

· Receive donations courteously, answer phone inquiries professionally, and assist customers with their needs.

Qualifications:

1. Education and Experience

· Bachelor’s degree or equivalent experience (3 years in sales, preferably in automotive sales, and 1 year in a supervisory role).

· Knowledge of automotive industry basics, and DMV regulations (preferred).

· Valid SC driver’s license meeting MHM insurance criteria. DOT physical clearance and rollback experience are a plus.

· Proficiency in Microsoft Office Suite, sales and negotiation, organizational skills, and basic computer skills.

· Excellent customer service, communication (verbal and written), leadership, and mentorship abilities.

2. Physical Requirements

· Ability to work on feet for full shifts, and lift 20-50 pounds

3. Core Attributes and Expectations

· Demonstrate a Christ-centered life, respecting MHM’s doctrinal values.

· Show responsibility, motivation, and openness to learning and improvement.

· Exhibit professionalism, sound judgment, and integrity in all interactions, ensuring compliance with safety guideline