What are the responsibilities and job description for the Field Service Technican - Electro-Mechanical position at BridgeView?
The Field Service Technician provides on‑site installation, repair, and maintenance of technical equipment across the Baltimore area. The role supports customers via field visits and telephone, diagnosing issues and ensuring equipment operates reliably. The technician maintains inventory, follows safety protocols, and collaborates with the regional lead technician.
Key Responsibilities:
- Report daily activities to the regional lead technician
- Initiate and prioritize daily tasks independently
- Maintain a safe work environment by following safety policies
- Use scheduling and reporting software to log work and communicate with customers
- Replenish and manage inventory for repair parts
- Care for company vehicle, laptop, phone, and tools
- Build and sustain professional relationships with customers
- Travel to factory training sessions on products
- Participate in after‑hours on‑call and technical support rotations
- Provide field service support via visits and telephone
Qualifications:
- Higher Technical Certificate, Associate’s Degree (2 years), or equivalent experience
- Strong troubleshooting and diagnostic skills for mechanical and electrical systems
- Experience with installation, repair, maintenance, and testing of technical equipment
- Ability to read and interpret technical manuals, schematics, and diagrams
- Proficiency in using diagnostic tools, hand tools, and specialized software for maintenance and reporting
- Basic computer skills, including familiarity with scheduling and reporting software
Preferred Skills:
- Minimum of 3 years of electro‑mechanical experience
- Knowledge of automated material handling equipment
- Familiarity with field service industry
BENEFITS
BridgeView makes it easy to say “yes” to joining our team by providing exceptional benefits, with national Medical, Dental, Vision, Teladoc, and Life Insurance coverage effective on the first of the month from your date of hire. Our 401(k) is 4% matched and fully vested, and we offer voluntary benefits such as Short & Long-Term Disability, Critical Illness, Accident, AD&D, Legal Shield, etc. We help you take care of your mind with a paid subscription to the Calm app, and your wallet with cashback available through thousands of vendors (Ace Hardware, Verizon, Overstock.com, and more).
ABOUT BRIDGEVIEW
BridgeView is a talent and technology consulting company that helps business leaders build exceptional technology teams and deliver complex projects with confidence. Since 2005, BridgeView's tenured recruiting team has built a vast network of niche technologists and executive leadership candidates to help our clients solve their most complex talent challenges. Paired with strategic consulting services, BridgeView further delivers project collaboration in the areas of people, process, and technology. This blended approach allows clients to adjust in real-time to align with their budgets while receiving Big 5 expertise to meet their objectives.
BridgeView. Within Sight.
We are an equal opportunity employer and value diversity. All employment decisions are made due to qualifications, merit, and business need. The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.
Salary : $28 - $32