What are the responsibilities and job description for the FOOD SERVICE CAFETERIA STAFF position at BRIDGER BOWL?
SUMMARY:
Support daily food service operations by processing sales transactions, delivering excellent customer service, bussing tables, restocking supplies, receiving deliveries, and maintaining cleanliness and waste disposal procedures.
PRIMARY DUTIES:
- Set up lodges and prepare facilities for daily operations.
- Manage customer flow within buildings to ensure a smooth experience.
- Maintain accurate sales records and ensure security of money and compliance with pricing policies.
- Stock restrooms, service counters, displays, and janitorial supplies throughout the day.
- Monitor supply levels and report inventory needs to supervisors.
- Assist with receiving, unloading, and stocking deliveries.
- Follow proper procedures for sorting, storing, and transporting compost, waste, and recycling.
- Clean cafeterias, public areas, and lodge exteriors throughout each shift; maintain cleaning and disinfecting logs.
- Empty and maintain garbage and recycling containers; pick up litter regularly.
- Clean carpets and floors as needed.
- Refill hand sanitizer dispensers in designated areas.
- Secure lodge entrances and ensure building security after hours.
- Perform other duties as assigned.
EMPLOYEE EXPECTATIONS:
- Demonstrate good judgement and maintain a positive, enthusiastic attitude throughout the season.
- Be reliable, punctual, and dependable; adhere to a consistent schedule, including holidays.
- Maintain a high degree of customer service to enhance the visitors’ experience.
- Display a genuine desire to share knowledge of the sport and inspire others to enjoy it.
- Exercise discretion and maintain confidentiality of all protected information.
- Follow operational procedures with attention to detail and accuracy.
- Understand and comply with Bridger Bowl Policies and Procedures.
- Contribute to Bridger Bowl's sustainability goals through daily practices.
SUPERVISION:
- Supervision Given: This position has no supervisory responsibilities.
- Supervision Received: Works under the supervision of the Food Service Supervisors. Receive assignments as directed, with clear expectations, available guidance, and periodic performance reviews as needed or during check-ins.
EMPLOYEE BENEFITS:
- Free Employee Season Ski Pass
- Montana Ski Area Association (MSAA) – free day tickets
- Free day passes to Crosscut Mountain Sports Center
- Aflac Accidental Insurance coverage while employed
- Sick leave based on hours worked
- Local Bozeman Ski Shop discounts
- Bridger Bowl employee discounts on food, lessons, rentals, and retail purchases.
- Employee Ski Day
Qualifications:
PREFERRED QUALIFICATIONS:
- Experience in food service, customer service, and/or knowledge of the restaurant industry.
- Experience in cash handling and POS systems.
- Excellent communication skills.
- Positions at the Deer Park Chalet and Alpine Cabin require possession of ski equipment and the ability to ride a chairlift, ski at Level II (intermediate) and ski in dark conditions from the Deer Park Chalet to the base area.
WORK ENVIRONMENT:
- Outdoors: Regularly work in wet, cold, quickly changing winter conditions requiring the use of protective apparel/equipment to prevent exposure to the elements and may be required to walk on slippery and uneven surfaces.
- Exposure: Are frequently exposed to contaminants, such as cleaning supplies. Are often exposed to sounds and noise levels that are distracting and uncomfortable. Sometimes it requires work in extremely bright or inadequate lighting.
- Work physically near others throughout the shift.
PHYSICAL AND MENTAL DEMANDS:
- Ability to reach, crouch, kneel, stand, bend or be on your feet for extended periods of time.
- Be capable of lifting and carrying 50 lbs.
- Requires the ability to learn new tasks, remember processes, maintain focus, communicate effectively with coworkers and visitors, handle stressful situations and upset customers, and completing tasks independently and efficiently.
SPECIAL REQUIREMENTS AND ADDITIONAL INFORMATION:
- Everyone is welcome to apply for this position, but applicants must be legally authorized to work in the United States and Bridger Bowl does not currently provide visa sponsorships.
- Successful candidates must have the ability to understand and communicate in English with adequate proficiency to follow directions from supervisor, read and understand safety guidelines and directions to prevent accidents or injuries from occurring, and effectively communicate with visitors and staff.
- This role is part of a shared tip pool, where tips are distributed among staff based on agreed criteria-encouraging teamwork and boosting collective earnings.
- To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodation(s). The requirements listed above are representative of the knowledge, skill, and/or ability required.
- This job description is not intended to be an exhaustive list of all duties, working conditions, responsibilities or qualifications associated with the job, nor does it restrict the tasks that may be assigned. This is not an employment contract and there is no guarantee of work hours. Work hours are dependent on snowfall and workload.
EEO STATEMENT:
- Bridger Bowl Ski Area is committed to providing equal employment opportunities to all qualified individuals without regard to race, color, religion, sex, gender identity, sexual orientation, pregnancy, age, national origin, physical or mental disability, military or veteran status, genetic information, or any other protected classification outlined by federal, state, or local laws.
Salary : $19