Office Clerk II

Front Office

• Ensuring each visitor has the appropriate credentials to enter campus site and to pick up students
• Communicating with teachers on student pick-ups
• Direct visitors to appropriate team member
• Organizing essential forms and documents for families 
• Copying materials to ensure there is always a supply of all documents at hand
• Communicating effectively with Campus Team’s to ensure all documents for activities, events, etc. are current
• Maintaining confidentiality of records as appropriate
• Familiarizing with various roles and duties of team members 
• Managing a list of extensions and ensuring list remains updated throughout the year
• Provides school team support as needed. This includes:

• Recruiting students for the following school year if needed
• Exercise good judgment and excellent customer service:
• Answering all phone calls
• Greeting parents, students, visitors

Applicant Nurture

• Implement applicant nurture engagements  and maintain communication with prospective families throughout the recruitment process converting families from step to step such as lead to applicant
• Tailor outreach messages and content to individual applicants, addressing their unique needs and interests
• Conduct regular follow-up calls, emails, or messages to answer questions, provide updates, and build a positive applicant experience
• Track applicant interactions, maintain detailed records, and schedule follow-up tasks
• Identify opportunities for process improvement and implement changes to optimize the applicant nurture experience
• Identify when applicants have become uninterested in BridgePrep Academy and manage the process to re-engage.

System Maintenance 

• Complete application verification calls and update application system as needed
• Ensure applicant data is accurate and captured in a timely manner

Qualifications

• Belief and commitment to the mission
• Delivers exceptional customer service
• Experience working with diverse families and communities
• Strong relationship building skills, with the ability to excite and engage a diverse group of parents, students and community stakeholders
• Effective verbal and written communication skills
• Desire to continuously learn and evolve as a professional

Physical Requirements: 

Compensation: 

Working Requirements:

Disclaimer: