What are the responsibilities and job description for the Lead Flight Attendant position at Bridgecrest Acceptance Corporation?
We are seeking a highly experienced and polished Lead Corporate Flight Attendant to oversee and elevate the onboard experience across our private aviation operation. In this leadership role, you will not only deliver exceptional service on board but also set the standard for cabin safety, service protocols, and operational excellence for the entire flight attendant team. This position requires a proactive professional with a deep understanding of luxury service, strong leadership capabilities, and a commitment to discretion, safety, and the highest standards of private aviation hospitality. Key Responsibilities: Leadership & Team Oversight Serve as the senior cabin crew member across the fleet, mentoring and onboarding new corporate flight attendants. Develop and implement service protocols, SOPs, and training materials for cabin service consistency. Lead by example in maintaining a five-star, detail-oriented service culture on all flights. Coordinate with flight department leadership to align service delivery with ownership expectations. Executive Service & Guest Experience Deliver a refined, anticipatory level of service consistent with luxury hospitality standards. Maintain passenger confidentiality, discretion, and privacy at all times. Provide curated culinary options, beverage service, fine wines, and specialty items. Personalize each flight based on guest profiles, dietary needs, and travel preferences. Manage last-minute changes with grace and agility. Flight Preparation & Cabin Presentation Coordinate closely with the flight crew and trip support teams to ensure all aspects of the flight are aligned with passenger expectations. Prepare and manage in-flight meals tailored to client preferences and executed to the highest culinary standards. Ensure the cabin is meticulously staged pre-flight. Maintain, track, and refresh onboard inventory, including luxury linens, tableware, and toiletries. Safety & Compliance Conduct comprehensive pre-flight safety checks in accordance with aviation regulations and company protocols. Deliver pre-flight safety briefings and manage in-flight safety procedures with discretion and professionalism. Remain prepared to respond to medical or emergency situations with calm authority and competence. Post-Flight Duties Oversee full cabin reset and provisioning for subsequent flights. Submit detailed post-flight service reports and passenger feedback (if requested). Manage galley and cabin restocking, liaising with vendors and provisioning services as needed. Qualifications: Minimum 5 years’ experience as a Corporate Flight Attendant aboard private jets (Part 91 and/or Part 135). Certification from a recognized corporate flight attendant training program (e.g., FlightSafety, FACTS, Aircare). Current CPR, AED, and first aid certification (EMT or advanced medical training preferred). Proven ability to deliver white-glove service in luxury or VIP environments (private aviation or five-star hospitality). Polished, professional appearance with exceptional interpersonal and communication skills. Strong understanding of international customs, global etiquette, and cultural sensitivity. Valid passport with ability to travel internationally. Flexible and adaptable with the ability to operate autonomously under pressure. Working Environment: Variable schedule and short-notice assignments. Must be physically able to perform duties in a confined, mobile environment for extended periods. Requires a high level of confidentiality, flexibility, and emotional intelligence. And when it comes to hiring, we don't just look for the right person for the job, we seek out the right person for DriveTime. Buckle up for plenty of opportunities to grow in a professional, fun, and high-energy environment! Hiring is contingent upon successful completion of our background check and drug screen process. DriveTime is a drug-free, tobacco-free workplace and an Equal Opportunity Employer. At the DriveTime Family of Brands, we don’t just sell cars - we create opportunities, improve lives, and have fun doing it. Through DriveTime, Bridgecrest, SilverRock, and GoFi, we’re shaking up the pre-owned car industry with fresh ideas, cutting-edge tech, and over 20 years of know-how. From matching the right customer with the right vehicle to making financing simple, we put people in the driver’s seat - literally. We’re headquartered in Tempe, AZ, and Dallas, TX, but our impact stretches nationwide. No matter where you are, you’ll find a team that works hard, laughs often, and celebrates big wins together. Think career growth with a side of camaraderie, innovation, and plenty of high-fives. If you’ve got DRIVE, love solving challenges, and want to make a real impact, your next adventure starts here. Buckle up - your career journey with us is about to take off! #LifeatDriveTime Hey Job Seekers: We want to make sure you’re safe while looking for your next opportunity with the DriveTime Family of Brands. We have been made aware of scams out there where people are pretending to be recruiters from our team. These scams might offer fake jobs, ask for your personal info, or even request payment, none of which is legit. Here’s what you need to know: We never charge fees at any point during hiring. Official emails from us will come from @drivetime.com or through our virtual assistant Emma olivia.alerts@paradox.ai. Job offers are only made after a formal interview and from an actual employee of DriveTime Family of Brands. How To Stay Safe: Don’t share your info with anyone who hasn’t been verified. If something feels off, reference the above to make sure you are communicating with our team. Apply through our official careers page: Careers. Don't share any banking information with anyone via a message or text. Thanks for keeping an eye out and helping us keep the DriveTime Family safe!
