What are the responsibilities and job description for the Assistant Manager Key holder position at Bricks & Minifigs Apple Valley?
Assistant Manager
Bricks & Minifigs Apple Valley - Apple Valley, MN
About Us
Bricks & Minifigs Apple Valley is a family-friendly retail store that buys, sells, and trades LEGO® products. While our products are fun and creative, our business is built on delivering an exceptional customer experience. We are looking for a dependable, customer-focused Assistant Manager who enjoys helping people and creating a welcoming environment.
Position Summary
As an Assistant Manager, you will serve as a leader on duty, helping oversee daily store operations and ensuring every customer has a positive experience. This role is ideal for someone who enjoys retail, takes initiative, and thrives in a fast-paced, customer-facing environment.
Responsibilities
- Deliver exceptional customer service to every guest
- Greet customers and create a welcoming, family-friendly atmosphere
- Educate customers on our products, services, and trade process
- Open and close the store, including cash handling and securing the building
- Assist with sales transactions and maintain accurate cash procedures
- Support and guide team members during your shift
- Handle customer questions and resolve concerns professionally
- Keep the sales floor organized, clean, and inviting
- Assist with receiving inventory and merchandising displays
- Follow company policies and operational procedures
- Help create an engaging in-store experience through events and activities
Qualifications
- Previous retail, customer service, or leadership experience preferred
- Must be at least 18 years old
- Strong communication and interpersonal skills
- Reliable, punctual, and able to work independently
- Comfortable handling cash and making decisions when leading a shift
- Ability to multitask and stay organized in a busy retail environment
- Ability to stand for extended periods and lift up to 30 pounds
- Morning and weekend availability required
What We're Looking For
The ideal candidate:
- Loves helping people and creating memorable customer experiences
- Leads by example and takes ownership of their work
- Remains calm and professional during busy periods
- Pays attention to details and follows procedures
- Enjoys being part of a team and contributing to a positive workplace culture
The normal working hours for this role are 9:30 am to 7:30pm Monday through Saturday and 10:30am to 6:30pm on Sunday. The hours will vary week to week, but the focus will be weekday mornings and weekends. These are the normal working hours, you may be asked to worked outside of these hours for events.
This position is about people first. You do not need to be a LEGO expert or an experienced builder to succeed in this role. We can teach you our products; we're looking for someone who naturally enjoys serving customers and leading a great retail experience.
Job Type: Part-Time
Pay: $16.00–$20.00 per hour (based on experience)
Expected Hours: 15–32 hours per week
Pay: $14.00 - $20.00 per hour
Expected hours: 15.0 – 32.0 per week
Benefits:
- Employee discount
Ability to Commute:
- Apple Valley, MN 55124 (Required)
Work Location: In person
Salary : $14 - $20