What are the responsibilities and job description for the Hair Salon Receptionist position at Brian of London Hair Salon?
Job Summary
We are seeking a friendly and organized Salon Receptionist to join our team. The ideal candidate will be the first point of contact for our clients, providing exceptional customer service while managing appointments and supporting salon operations. This role requires strong communication skills, a keen eye for detail, and the ability to multitask in a fast-paced environment.
Responsibilities
- Greet clients warmly upon arrival and assist with check-in procedures
- Manage appointment scheduling and confirmations using POS systems
- Handle phone inquiries with professionalism and excellent phone etiquette
- Upsell salon services and products to enhance customer experience
- Conduct product demonstrations and provide information on retail items
- Maintain an organized reception area, including merchandising and stocking supplies
- Process transactions accurately, including cash handling and cashiering duties
- Assist in supervising junior staff members when necessary
- Ensure a clean and welcoming environment for all clients
Qualifications
- Previous experience in customer service or retail sales is preferred
- Familiarity with POS systems and basic math skills for cash handling
- Strong communication skills, both verbal and written
- Ability to perform merchandising tasks effectively
- Experience in upselling products or services is a plus
- Bilingual candidates are encouraged to apply for enhanced client interaction
Join our dynamic team where your skills will contribute to creating a positive atmosphere for our clients while enhancing their salon experience!
Job Type: Full-time
Pay: $650.00 - $700.00 per week
Work Location: In person
Salary : $650 - $700