What are the responsibilities and job description for the Host - Brewery Bhavana at Fenton position at Brewery Bhavana?
Job Summary
The Host is responsible for greeting and seating guests and bidding farewell to guests in a friendly and gracious manner. The Host manages special seating requests and other requirement of guests. They assist with the duties of Food Servers as needed to maintain service effectiveness and efficiency. Sidework is also included in the duties for this position.
Primary Responsibilities
- Host greets guests upon their arrival in a gracious and friendly manner and instructs the Host Assistant to escort them to a table they have selected. They balance the guests flow among the Food Servers’ stations, taking into account requests for particular tables or Food Servers depending upon availability.
- Host will act as a Cocktail Server as the situation requires, ensuring, however that Host duties are covered.
- Host inspects the dining room and the bar prior to opening to see that tables and sidework are properly set-up, music and lighting are properly adjusted and that the dining room is in a neat and orderly condition. They maintain a constant alertness to the entire dining room and is aware of any deviation or problem and assists quickly and quietly in its correction, attends to guests’ complaints immediately.
- Host is responsible for assembling and passing on critical information such as the number of covers, table turns, birthdays, guests’ special requests, etc. to kitchen, managers on duty and Food Servers. The Host also tracks paperwork for this information.
- trains the staff regarding all phone and reservation procedures and oversees the reservation book for accuracy and works closely with the front-of-house and management.
- inspects, plans, and assures that all materials and equipment are in complete readiness for service and are secure at the end of the shift. He/she continually cleans and maintains a neat and orderly desk.
- Host periodically and at least twice per hour of operation inspects all customer facing restrooms for cleanliness, tidiness, supplies and all needs. The Host will remedy any needs during operating hours.
- Oversee and manage all shift related reservations and telephone management
- aware of all procedures of taking reservations and completely familiar with computer and manual systems.
- Host is thoroughly familiar with and complies with guide- lines specified in the Service and Employee Handbooks.
- Host attends all training sessions and meetings as called by management such as wine seminars and Service meetings.
- All other work-related duties as assigned by management.
Requirements
- Proven Skill in handling multiple tasks, balancing competing priorities, staying calm in the face of pressure and resolving conflict
- Passionate about excellence in hospitality, service, and food
- Ability to work a flexible schedule: days, nights, and/or weekends
Preferred Skills
- Previous experience in hospitality
Job Types: Full-time, Part-time
Pay: $13.00 - $17.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible schedule
- Health insurance
- Vision insurance
Work Location: In person
Salary : $13 - $17