What are the responsibilities and job description for the Front Desk Manager position at BrewDog?
About Us
We love great craft beer. We want everyone to be as passionate about it as we are - and our bars are at the heart of that mission. You’ll help us deliver an amazing beer and customer experience every shift so, because we expect great things from you, we give great things back.
UNICORN FUND | Our BrewDog Bars now share 10% of their profits with our fantastic crew. We’re setting the bar high for the hospitality industry and giving you even more reasons to do an amazing job.
BEER TRAINING | We love beer and we want you to love beer too, so we’ll support you through the internationally- recognized Cicerone qualifications, so you can love it almost as much as we do. We’ll also pay you more per hour for each level you pass. You also get to try loads of beer…tough job right.
Retirement (401k): BrewDog wants to make sure you, your family, and pups are covered long-term. Safe Harbor Matching Contributions: BrewDog matches 100% of your elected deferral, up to 6% of your compensation.
STAFF DISCOUNT | 25% off in bars, 30% off online and 50% off BrewDog Merch to fill up your fridge and your wardrobe* (*don’t put your hoody in the fridge though)
PAID BREAKS | We know how much effort our teams put into work, so we pay your breaks to ensure you fully rest up and be at your best for the whole day.
4-WEEK SABBATICAL| After every 5 years here full time employees will receive an additional 4 weeks off to spend it doing whatever you want.
AND A LOT MORE | Okay, deep breath… full time employees will receive enhanced sick pay, healthcare, life assurance, high street retail discounts, employee assistance programmes, enhanced family friendly policies around maternity and paternity leave, holiday days per year, pawternity leave, DE I and crew forum groups and a “shifty” crew beer at the end of every shift.
We’re focused on making sure that we, and future generations, have a planet to brew great beer on. Our industry leading techniques help us create and deliver unique beer whilst doing our bit (and others’) for the environment.
About The Role
BREWDOG ARE ON THE HUNT FOR A RECEPTIONIST!
We at BrewDog have one mission. We want to make other people as passionate about great craft beer as we are. Our bars are at the forefront of that mission, delivering amazing beer & customer service at all times. Now, we’re going a step further, and showcasing our unique hotel experience.
In this role you’ll support the General Manager and Reservations Manager in the operational running of the hotel reception. Your responsibilities will include managing the reservation system, responding to enquires and taking bookings, handling bespoke reservations requests, inspecting hotel cleanliness, managing the housekeeping team, and coordinating the check in/out process.
You’ll be led by a super experienced General Manager alongside a large team of passionate & confident individuals. Made up of a team in the kitchen, on the floor, behind the bar and in the hotel.
It’s a great opportunity to be part of the craft beer revolution in our one of a kind hotel experience.
About You
THE BREWDOG CHARTER
IT'S ALL ABOUT BEER. NO COMPRISE We make every BrewDog experience the best it can be.
CREATIVITY IS OUR UNFAIR ADVANTAGE New beers. New ideas. New standards.
WE DO MORE IN A DAY THAN OTHERS DO IN A WEEK You get more done when you do it together.
WE LISTEN. WE LEARN No egos, just honesty and transparency.
WITHOUT US WE ARE NOTHING We play to win, and we have fun while we're doing it.
We love great craft beer. We want everyone to be as passionate about it as we are - and our bars are at the heart of that mission. You’ll help us deliver an amazing beer and customer experience every shift so, because we expect great things from you, we give great things back.
UNICORN FUND | Our BrewDog Bars now share 10% of their profits with our fantastic crew. We’re setting the bar high for the hospitality industry and giving you even more reasons to do an amazing job.
BEER TRAINING | We love beer and we want you to love beer too, so we’ll support you through the internationally- recognized Cicerone qualifications, so you can love it almost as much as we do. We’ll also pay you more per hour for each level you pass. You also get to try loads of beer…tough job right.
Retirement (401k): BrewDog wants to make sure you, your family, and pups are covered long-term. Safe Harbor Matching Contributions: BrewDog matches 100% of your elected deferral, up to 6% of your compensation.
STAFF DISCOUNT | 25% off in bars, 30% off online and 50% off BrewDog Merch to fill up your fridge and your wardrobe* (*don’t put your hoody in the fridge though)
PAID BREAKS | We know how much effort our teams put into work, so we pay your breaks to ensure you fully rest up and be at your best for the whole day.
4-WEEK SABBATICAL| After every 5 years here full time employees will receive an additional 4 weeks off to spend it doing whatever you want.
AND A LOT MORE | Okay, deep breath… full time employees will receive enhanced sick pay, healthcare, life assurance, high street retail discounts, employee assistance programmes, enhanced family friendly policies around maternity and paternity leave, holiday days per year, pawternity leave, DE I and crew forum groups and a “shifty” crew beer at the end of every shift.
We’re focused on making sure that we, and future generations, have a planet to brew great beer on. Our industry leading techniques help us create and deliver unique beer whilst doing our bit (and others’) for the environment.
About The Role
BREWDOG ARE ON THE HUNT FOR A RECEPTIONIST!
We at BrewDog have one mission. We want to make other people as passionate about great craft beer as we are. Our bars are at the forefront of that mission, delivering amazing beer & customer service at all times. Now, we’re going a step further, and showcasing our unique hotel experience.
In this role you’ll support the General Manager and Reservations Manager in the operational running of the hotel reception. Your responsibilities will include managing the reservation system, responding to enquires and taking bookings, handling bespoke reservations requests, inspecting hotel cleanliness, managing the housekeeping team, and coordinating the check in/out process.
You’ll be led by a super experienced General Manager alongside a large team of passionate & confident individuals. Made up of a team in the kitchen, on the floor, behind the bar and in the hotel.
It’s a great opportunity to be part of the craft beer revolution in our one of a kind hotel experience.
About You
THE BREWDOG CHARTER
IT'S ALL ABOUT BEER. NO COMPRISE We make every BrewDog experience the best it can be.
CREATIVITY IS OUR UNFAIR ADVANTAGE New beers. New ideas. New standards.
WE DO MORE IN A DAY THAN OTHERS DO IN A WEEK You get more done when you do it together.
WE LISTEN. WE LEARN No egos, just honesty and transparency.
WITHOUT US WE ARE NOTHING We play to win, and we have fun while we're doing it.
