Satellite QA

Minimum Skills and Abilities Required:

• Effectively work with diverse populations.
• Ability to read, understand, and relay information and ideas through effective communication, using positive, respectful comments to promote teamwork.
• Possess critical thinking and problem-solving skills.
• Capable of inspecting and evaluating the quality of products.
• Perform physical activities that require moving one's whole body, such as in climbing, lifting, balancing, walking, stooping, kneeling, and squatting. The activities often require considerable use of the arms and legs, such as in the physical handling of materials. Ability to lift 40 pounds on a regular basis.
• High School diploma required.
• Reliable transportation.

Essential Functions and Responsibilities:

• Serve as a representative of Brett/Robinson, displaying courtesy, tact, consideration, and discretion in all interactions with other employees of Brett/ Robinson, owners, guests, and other members of the community.
• Prepare the unit for the Housekeeper by making beds, loading the dishwasher, and removing soiled linens and trash.
• Identify and report broken or damaged furnishings or fixtures to the supervisor and through a maintenance app.
• Complete the inspection checklist in the housekeeping app downloaded on your personal phone.
• Correct housekeeping issues in the unit prior to guest arrival.
• Instruct groups of trainees by demonstrating and verbalizing effective housekeeping and inspector techniques.
• Identify housekeeping deficiencies of both Housekeepers and Quality Attendants and follow procedures to retrain to the task with encouragement and tact.
• Use encouraging teaching techniques to guide and manage trainees during training to ensure their success.
• Perform duties of a housekeeper, as needed.
• Perform other duties as assigned.

Working Conditions:

• Uniform apparel is required. Clothes must fit properly, be washed and pressed, and not have holes.
• Maintain personal hygiene with a neat appearance, including conservative hair, make-up, jewelry, and fingernails.
• The work environment includes exposure to inclement weather, heat, humidity, and various cleaning products.
• Ability to work flexible hours, seven days per week according to seasonal needs.
• Regular attendance and punctuality are expected in accordance with company policy.