Case Manager- Adolescent Behavioral Health

Avery's House is expanding services with a specialized residential mental health program for neurodivergent adolescents, providing individualized, strengths-based, and trauma-informed care. Under the direction of the Clinical Director, the Case Manager provides direct patient support while serving as a mentor, advocate, and positive role model. This role helps maintain a safe, structured treatment environment and collaborates with the multidisciplinary team to deliver high-quality, patient-centered care.

Essential Functions And Responsibilities

• Case Management needs
• Discharge planning
• Coordinating and collaborating with the treatment team
• Communication with team members the status of clients in verbal and written form
• Communicate with the school and obtain online schooling information
• Communicate with the school regarding IEP's
• Be present during schoolwork time, monitoring electronic use, and ensuring schoolwork is being done
• Reviewing classroom or curriculum topics and assignments
• Providing clients with positive and constructive feedback
• Building meaningful connections with clients from diverse backgrounds
• Assisting clients with homework, projects, test preparation, papers, research, and other academic tasks
• Maintain records and related documentation. Produces reports, correspondence and performs case management duties
• Transport clients safely as needed
• Participate in documentation in electronic health record
• Maintain client confidentiality HIPAA compliance
• Manage crisis situations using Voluntary Time-Out and verbal de-escalation interventions
• Other tasks as assigned
  
  

Therapeutic Milieu Responsibilities

• Supervising and engaging clients throughout the shift.
• Providing continuous support within the therapeutic milieu.
• Assisting with daily routines, schedules, transitions, and activities.
• Participating in groups, community meetings, and therapeutic programming as appropriate.
• Supporting clients with activities of daily living (ADLs) while promoting independence.
• Supporting clients during meals, hygiene routines, school activities, recreation, and community outings.
• Utilizing de-escalation, co-regulation, redirection, and crisis intervention techniques.
• Implementing individualized behavioral support plans under the direction of the clinical team.
• Maintaining awareness of client whereabouts and supervision requirements.
• Conducting routine safety and environmental checks.
• Transporting clients to medical appointments, community outings, or other approved activities as assigned.
• Assisting with room searches, contraband checks, belongings inventory, and safety procedures according to facility policy.
• Supporting clients during difficult emotional or behavioral situations while maintaining a calm, therapeutic presence.
• Collaborating closely with clinical assistants, therapists, case managers, providers, and leadership to ensure continuity of care.
  
  

Neurodivergent Client Support

• Demonstrate understanding of autism spectrum disorder, sensory processing differences, developmental disabilities, and executive functioning challenges.
• Utilize neurodiversity-affirming and trauma-informed approaches when interacting with clients.
• Recognize sensory sensitivities and modify communication and environmental factors when appropriate.
• Support individualized coping strategies, visual supports, structured routines, and sensory regulation interventions.
• Promotes client dignity, autonomy, and strength-based care.
  
  

Minimum Qualifications

• High School Diploma or equivalent preferred (not required)
• Current and valid Arizona Fingerprint Clearance Card
• If it is a new application, can be submitted and in-process
• Preferred experience: 1 year in a behavioral healthcare, public service, customer service or sales
• Valid Arizona Driver’s License in good standing
• Driving Record must permit insurability with the agency’s carrier
• Current CPR/First Aid Certification
• Participate in supervision with a BHP at least once every two weeks
• Ability to gain knowledge of:
• autism spectrum disorder, sensory processing differences, developmental disabilities, and executive functioning challenges.
• Verbal de-escalation of client
• Use of EMR
  
  

Job Type: Full-time

Pay: Starting at $45,000 annually

Benefits

• 401(k) with matching
• Health, vision, dental insurance
• Paid time off, 7 paid holidays per year
  
  

Schedule

• Monday to Friday
• 9 AM- 5 PM
  
  

Work Location: In person, Fountain Hills, AZ