Jewelry Professional

Brent Miller is looking for an experienced Jewelry Professional who can deliver the Brent Miller experience while simultaneously achieving their sales targets and deepening client relationships.  The ideal candidate should have a client centric mindset that uncovers their clients needs through discovery, strategic storytelling, and relationship building.

SALES

• Consistently achieve and/or exceed monthly sales targets.
• Adhere strictly to Brent Miller's sales process and selling behaviors to ensure consistency and excellence in service delivery.
• Provide clients with after-sales care and service for both jewelry and watches.

CLIENT EXPERIENCE

• Champion a luxury client experience across all aspects of the business including sales, service, operations, and follow-through.
• Utilize store amenities and hospitality to create a unique shopping experience.
• Assist in executing all opening and closing procedures to ensure a seamless client experience.

CLIENT DEVELOPMENT

• Establish and maintain one-on-one relationships with clients, providing them with an exclusive and memorable shopping experience.
• Leverage client development as a sales strategy to sell and grow outreach business year-over-year
• Maintain an understanding of client needs and preferences, proactively reaching out to offer assistance through personalized recommendations.  

TRAINING AND PERSONAL DEVELOPMENT

• Complete all available training and actively engage in all internal and vendor-led training sessions.
• Develop a comprehensive understanding of the features, materials, craftsmanship, and unique selling points of the jewelry and watch collections offered by Brent Miller.
• Stay updated on new product releases, trends, and industry developments to provide accurate and compelling information to clients.
• Take proactive steps to enhance your skills and knowledge as a jewelry professional by demonstrating a strong commitment to personal growth and continuous improvement.

• Ability to work in a fast-paced retail environment                              
• Professional sales knowledge                    
• Ability to manage client relationships both internally and externally
• Strong attention to detail and organization 
• Analytical & critical thinking
• Excellent communication (written, verbal, presentation & facilitation)
• Adaptability & flexibility
• Strong understanding of customer needs and priorities
• Must be available to work retail hours including weekends and some holidays
• Must be able to work Tuesday to Saturday 
  

REQUIRED

• 3 years of luxury retail sales or relevant clientele focused experience
• 3 years of client relationship management/development
• Proven record of achieving sales targets and developing client relationships

PREFERRED

• Watch, diamond, and/or jewelery sales experience
• GIA training 
• College/university degree

WHY BRENT MILLER

We’re more than a jewelry store.  We’re a legacy built on relationships, craftsmanship, and excellence.  When you join our team, you become part of a supportive, driven, and creative culture where your ideas are valued and your contributions make an impact.

We offer:

• Medical, dental, and vision insurance
• Paid time off
• 401(k) plan with employer contributions after one year of service
• Opportunities for professional growth