Office Assistant

Job Summary
We are seeking a detail-oriented and organized Office Assistant to support our administrative team. The ideal candidate will have strong computer literacy, excellent organizational skills, and the ability to manage multiple tasks efficiently. This role involves handling front desk duties, data entry, filing, and providing exceptional customer service to clients and visitors. Prior office management or clerical experience is preferred, along with proficiency in Microsoft Office, Google Workspace, and QuickBooks. Bilingual skills are a plus. The Office Assistant will play a vital role in maintaining smooth office operations and ensuring a professional environment.

Responsibilities

• Manage front desk operations, including greeting visitors and answering multi-line phone systems with professionalism and courtesy
• Dispatching Service technicians throughout day to time sensitive jobs
• Perform data entry, filing, and document proofreading to ensure accuracy and organization
• Utilize Microsoft Office and Microsoft Excel for various administrative tasks such as calendar management, email correspondence, and report preparation
• Support bookkeeping activities using Housecall Pro and assist with basic office management duties
• Provide customer support via phone and in person, maintaining excellent phone etiquette and customer service standards
• Assist with scheduling appointments, managing calendars, and coordinating meetings
• Handle clerical tasks such as typing, proofreading, and maintaining office supplies inventory
• Perform general administrative duties to ensure efficient office workflow

Skills

• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and Housecall Pro is a plus
• Experience with QuickBooks or bookkeeping software is preferred
• Strong organizational skills with the ability to multitask effectively
• Excellent communication skills, both verbal and written; bilingual abilities are advantageous
• Previous office management or clerical experience required; customer service background is a plus
• Familiarity with multi-line phone systems and phone etiquette
• Ability to perform data entry accurately and efficiently with good typing speed
• Attention to detail for proofreading invoices and managing files
• Knowledge of calendar management and appointment scheduling tools
• Strong time management skills to prioritize tasks effectively
• Experience as a personal assistant or dispatcher is beneficial but not mandatory

Job Type: Full-time

Pay: $15.00 - $25.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Application Question(s):

• Are you able to work during the hours of 7:15 am to 5 pm? alternating call week for after hours calls with compensation

Experience:

• Dispatching: 1 year (Required)

Work Location: In person

Salary : $15 - $25