What are the responsibilities and job description for the Guest Experience Representative Fill-In position at Breitenbush Hot Springs?
Breitenbush Hot Springs Retreat & Conference Center has immediate openings on its guest-facing office team as Guest Experience Representative. We are hiring for Part-Time, Fill In positions! Fill-in positions are flexible, lasting anywhere from a couple of days to a couple of weeks. We can work around your schedule. This position is perfect for someone who has some flexibility with their schedule and would like to come work at Breitenbush from time to time.
The office team is seeking candidates who embody their values around service, self-motivation and clear, honest communication. Team members assist guests in our check-in office, store and with online reservations. Applicants must have excellent customer service and communication skills, computer literacy, great phone presence, the ability to multitask efficiently, pay attention to details and work closely with a team. We are looking for candidates who enjoy customer service and administrative work. A positive attitude, responsible work ethic and ability to live and work in an off-the-grid cooperative environment are a must.
Qualifications:Essential Qualifications:
- Strong customer service abilities
- Computer literacy - Google Suite is a must
- Organizational skills - ability to execute tasks efficiently and accurately
- Ability to work closely and constructively with a team
- Ability to sit at a desk for 8 hour shifts
- Ability to effectively switch between tasks
- Ability to listen carefully to resolve guest issues within our policies using diplomacy and kindness
Additional Desired Qualifications:
- Cashiering experience
- Administration skills
- Retail and Merchandising (Highly preferred)
Bonus Qualifications:
- Fundraising experience
- Marketing skills
- Could you offer a class to our guests? (yoga, meditation, etc.)
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Breitenbush Hot Springs is an Equal Opportunity Employer. Breitenbush does not discriminate in employment on the basis of race, color, religion, sex, gender identity, national origin, sexual orientation, marital status, disability, genetic information, age, retaliation, parental status, military service, or association with a protected class.
Compensation & Benefits:
- Starting wage of $15.55/hour ... AND ...
- Co-op provided housing at hot springs retreat center
- Wellness leave accruals
- All utilities (including high speed internet)
- Guest privileges and discounted events
- Organic vegetarian meals are provided
- Discounted massages
- Household items provided (Dr. Bronner's soap, toilet paper, etc)
- Community living in the Cascade Mountains
- Use of hot springs, sauna, yoga, wellness programs and more
- Commute to work across a footbridge that spans the Breitenbush River
- Co-op Membership opportunity
*Benefits are subject to change based on the needs of the Cooperative
Salary : $16