What are the responsibilities and job description for the Technical Inside Sales Representative position at Bray Intl Brand?
Technical Inside Sales Representative
Company: Bray Process Control (a division of Bray Sales, Inc.)
Location: 11304 Pagemill Rd, Dallas, TX 75243
Schedule: Onsite, Monday through Friday, 8 AM – 5PM with overtime as needed.
If you’re a driven customer service and inside sales professional looking for your next growth opportunity within a dynamic, supportive environment, Bray Process Control has the perfect role for you!
About Bray International
Founded in 1986 Bray International is a global leader in industrial valves, actuators, and control products, delivering innovative flow control solutions to customers in more than 40 countries. As a privately held company with nearly four decades of engineered excellence, Bray has built a strong reputation for high-performance products, superior value, and exceptional customer service. Our fully integrated product line serves over 12 diverse industries, meeting the rigorous demands of the process sector with reliability and precision. Driven by a long-standing commitment to excellence, Bray offers the stability of a trusted, privately owned organization that continues to grow through innovation, collaboration, and integrity. Guided by our vision to be the most respected and successful valve, actuator, and controls company in the world, Bray places people—our employees, customers, and partners—at the heart of everything we do. We pursue progress through continuous improvement, a family-like culture, and an entrepreneurial spirit that shapes the future of flow control solutions.
Position Overview
The Technical Inside Sales Representative (TISR) serves as both the face of Bray Process Control and the primary liaison for our valued customers. In this role, you’ll manage direct communication with assigned customer accounts and coordinate with internal departments to ensure exceptional service and support.
Using Bray’s systems and tools, you’ll process sales orders, respond to inquiries, and facilitate solutions to ensure a seamless customer experience. You’ll receive comprehensive training on Bray’s products, systems, and processes while working alongside a dedicated, collaborative team.
As a Technical Inside Sales Representative, you’ll be part of a strong community of professionals who celebrate teamwork, success, and individual achievement. You’ll join a stable, growing company backed by a diversified organization—where your dedication and results will open the door to increased earnings and career advancement.
Key Responsibilities
- Serve as the main point of contact for assigned customer accounts
- Process sales orders and respond promptly to customer inquiries
- Collaborate with internal departments to provide technical information, order updates, and expediting support
- Resolve issues efficiently and with a customer-first mindset
- Maintain accurate records and ensure timely communication with customers and distributors
Ideal Experience & Skills
- 2–5 years of successful inside sales or customer service experience in an industrial environment (experience with valves or flow control products preferred)
- Strong relationship-building and interpersonal skills—both in person and virtually
- Excellent written and verbal communication abilities
- Proficiency in Microsoft Excel, Word, and general computer applications
- Experience with ERP/MRP systems preferred
- Ability to understand and interpret technical information accurately
- Highly organized with exceptional attention to detail and documentation skills
Qualifications
- Permanent work authorization in the United States is required
- High School Diploma or GED required.
- Education: High School Diploma or GED required.
- Strong understanding of an industrial manufacturing environment
As a federal subcontractor, Bray International Inc., its affiliates, and subsidiaries comply with the Drug-Free Workplace Act and applicable federal law. Employment is contingent upon a successful background screening and compliance with federal requirements, including drug testing for controlled substances under the federal Controlled Substances Act, which includes marijuana. This requirement applies regardless of state or local marijuana/cannabis laws.
Sponsorship is not available for this role. Applicants who currently hold, or will require in the future, visa sponsorship (e.g., E, F-1/OPT/CPT, H-1, H-2, L-1, B, J, or TN) are ineligible
Why Work for Us?
Bray offers a competitive and comprehensive benefits package, including:
- Competitive Pay Plans
- Comprehensive Benefits: Medical, dental, vision, and life insurance; Paid holidays and vacation; 401(k) with matching contributions.
- Healthy Work Environment: A smoke-free, drug-free workplace ensuring safety and productivity.
- Career Growth: Opportunities for professional development and advancement.
- An Exceptional Company Culture: Bray is a family-owned business committed to engineered excellence.
Join a company where hard work is recognized, collaboration is valued, and growth is inevitable. Apply today to start your next chapter with Bray Process Control in Dallas, Texas!