What are the responsibilities and job description for the Audio Video Technician position at Bravas?
About the Company:
Bravas is the #1 traditional custom integrator nationwide, installing and servicing high-end home automation solutions for predominantly residential customers. Focused on the luxury market, Bravas completes more than 3,400 residential and commercial projects across the U.S. every year. Working with homeowners, designers, architects, and builders. Bravas creates state-of-the-art smart home technology solutions that include everything from lighting, shades, and A/V to networking, security systems, power management, and more.
Job Summary:
The Bravas Technician is responsible for installing and servicing products at customer’s job site. Organizing supplies, products and transportation of high value equipment to job site. The Technician I must provide excellent quality of installation and customer experience while meeting industry standards, completing assigned projects on time and within or under budget.
Duties and Responsibilities:
BRAVAS offers competitive salaries, bonuses, medical/dental/vision insurance, prescription drug coverage, health savings account, flexible spending accounts, 401(k) plan, PTO and holiday pay.
Bravas is the #1 traditional custom integrator nationwide, installing and servicing high-end home automation solutions for predominantly residential customers. Focused on the luxury market, Bravas completes more than 3,400 residential and commercial projects across the U.S. every year. Working with homeowners, designers, architects, and builders. Bravas creates state-of-the-art smart home technology solutions that include everything from lighting, shades, and A/V to networking, security systems, power management, and more.
Job Summary:
The Bravas Technician is responsible for installing and servicing products at customer’s job site. Organizing supplies, products and transportation of high value equipment to job site. The Technician I must provide excellent quality of installation and customer experience while meeting industry standards, completing assigned projects on time and within or under budget.
Duties and Responsibilities:
- Install and calibrate projectors, flat panels, and screens
- Manage van stock, tools, maintenance, and appearance
- Meet with the Project Manager to confirm project timelines and expectations
- Communicate effectively with and take direction from Lead Technicians and Project Managers
- Review sales orders, product lists, and scopes of work prior to equipment deployment
- Clarify final placement of key components through communication with the Project Manager or customer
- Trim out speakers, CAT5/6 cables, coax, and camera placements
- Install in-ceiling and in-wall speakers
- Install and configure home and light commercial network systems
- Set up, pre-configure, and program networks, control systems, cameras, and NVRs
- Maintain client confidentiality and ensure network/home security
- Provide daily updates to project documentation and work orders in job management software
- Ensure accurate time clock entries and job costing
- Make timely decisions and be accountable to time-and-materials tracking
- Participate in on-call rotation, as required
- Travel locally to job sites as required
- Maintain fiscal responsibility for assigned assets and customer property
- Deliver excellent customer service, including work with high-profile and high-demand clients
- Comply with all applicable state and federal laws, including traffic regulations
- Must possess an understanding of all systems including audio, video, security, lighting, and integration of all installed brands
- Must be able to read home schematics, plans or blueprints
- Basic wiring and connectivity skills as it pertains to low voltage standards
- Trouble shooting skills are essential
- Prior experience in rough in and trim out work, preferably in custom integration or related industry
- Strong understanding of wiring fundamentals and construction techniques
- Detail-oriented with a commitment to delivering high-quality workmanship
- Demonstrated professionalism and the ability to interact courteously with clients and stakeholders
- Attention to detail, particularly regarding key component placement and system wiring
- High school diploma or equivalent; technical training or certification in low voltage systems is a plus
- Excellent communication skills and the ability to work effectively in a team environment
- Basic computer skills with the ability to become competent in in-house job management software
- Valid driver’s license, clean driving record, and pass a criminal background check
- Security license or experience preferred
- Prolonged periods of standing, stooping, or bending may be required
- Must be able to lift and carry up to 60 pounds
- Ability to work in tight spaces and at ladder height
- Ability to work in varying environmental conditions, including exposure to hot and cold temperatures
BRAVAS offers competitive salaries, bonuses, medical/dental/vision insurance, prescription drug coverage, health savings account, flexible spending accounts, 401(k) plan, PTO and holiday pay.