What are the responsibilities and job description for the Field Service Engineer position at Branex Group?
Field Service Engineer – Automation & Controls (Wichita, KS)
Travel: 40%–60% in the first year, then 15%–20% once established (typically after 2–3 years)
Type: Full-time | Customer-facing | Field-based role
Role Summary
We are seeking a highly skilled Field Service Engineer with a strong background in industrial automation and controls to support the installation, commissioning, troubleshooting, and maintenance of advanced automated manufacturing equipment.
This is a hands-on, customer-facing technical role with a clear growth path into a Site Manager-level leadership position. You will act as the on-site technical expert, supporting customer maintenance teams while partnering closely with engineering and project stakeholders to ensure successful system performance.
Key Responsibilities
- Diagnose, troubleshoot, and repair complex industrial control systems including PLCs, CNC controllers, drive systems, and industrial networks
- Commission new automated equipment at customer sites, ensuring full system functionality and performance validation
- Perform preventative maintenance, machine upgrades, and emergency service support
- Read and interpret electrical schematics, blueprints, and technical documentation
- Use diagnostic tools (multi-meters, software tools, etc.) to identify and resolve electrical/control issues
- Provide operator and maintenance training to customer teams
- Interface directly with customers, suppliers, and internal engineering teams to ensure project and service alignment
- Maintain compliance with safety policies and procedures at all times
- Additional duties as assigned
Required Qualifications
- 5 years of experience in industrial automation, field service, or controls engineering
- Strong troubleshooting experience with PLCs, CNC systems, and industrial controls
- Ability to read and interpret electrical schematics and technical drawings
- Experience with commissioning and servicing automated manufacturing equipment
- Proficiency with diagnostic tools and control system troubleshooting
- Strong problem-solving skills and ability to work independently in the field
- Excellent customer communication and interpersonal skills
- Proficiency in Microsoft Office
- Ability to work extended shifts or weekends when required
- Must meet U.S. export control compliance requirements (U.S. Person as defined by 22 C.F.R.)
Preferred Qualifications
- Experience in aerospace manufacturing or high-precision automated assembly environments
- Familiarity with Siemens automation and controls systems
- Knowledge of GD&T and blueprint reading standards
- Understanding of machining and automated manufacturing processes
- Ability to learn and adapt to new automation software and technologies quickly
- Strong organizational, planning, and multitasking abilities
- Demonstrated ability to think strategically while executing in a hands-on environment
What Makes This Role Unique
- Clear progression path from Technical Representative to Site Manager
- High-impact customer-facing position supporting advanced automation systems
- Exposure to cutting-edge industrial technologies across multiple manufacturing environments
- Opportunity to build deep technical expertise while developing leadership capability
Branex Group is committed to being an Equal Employment Opportunity Employer and fostering a diverse and inclusive workplace. We ensure all applicants and employees are considered without discrimination or harassment based on race, color, religion, age, sex, sexual orientation, gender identity, national origin, veteran status, disability status, genetics, or any other protected characteristic by State and Federal laws.
Branex Group offers the following benefits:
- Medical Insurance
- Dental Insurance
- Vision insurance
- Paid time off
- 401(k)
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Salary : $42 - $48