What are the responsibilities and job description for the Valet Attendant position at Brandywine Realty Trust?
Company Background
At Brandywine, 'Best of Class' is our mission and our focus in developing, building, and managing the nation's most remarkable Class-A office, multi-family, and mixed-use properties. We continuously support and give back to the communities in which we live and work. Our mission drives our corporate culture to foster the potential for excellence in every employee.
Our company was founded in 1994 by Jerry Sweeney, who serves as our President and CEO. We are a publicly traded company listed on the New York Stock Exchange (NYSE: BDN) operating in select markets across the nation.
Summary
Brandywine Realty Trust is seeking a Valet Attendant. This is a customer-facing role, so our ideal candidate will have strong people skills and enjoy interacting with others. This will be the first shift. The Valet Attendant will be responsible for assisting with other duties at other nearby locations. The Valet Attendant must be able to drive manual transmission (stick shift).
This shift is 6:00 AM to 2:00 PM.
Responsibilities
Responsibilities for this role include, but may not be limited to:
- Perform regular patrol on all parking levels
- Assist customers who need vehicles parked, retrieved or moved
- Ensure operation of all vehicles efficiently for valet service and provide tags for all vehicles
- Control traffic at entrance and exits at all times
- Perform repairs on all parking equipment if required. If unable to repair, contact supervisor for instructions.
- Ensure compliance to all safety regulations and company policies
- Evaluate parking to ensure optimal utilization of area
- Provide superior customer service
- Interact with parking patrons in a friendly and positive manner
- Attend periodic meetings and training sessions
- Must be in compliance with uniform appearance standards while on duty
- Maintain cleanliness of the parking facility
- Routine maintenance
- Traffic directing
Job Requirements
- Must possess a valid drivers’ license
- Ability to drive manual transmission (stick shift).
- Ability to operate and drive manual transmission vehicles
- High School Diploma or GED required
Competencies
Language Skills
- Read and interpret English language documents such as safety rules, operating and maintenance instructions, and procedure manuals.
- Communicate both written and orally with customers, co-workers, and the Parking Manager.
Computer Skills
- Utilize basic PC-based business software, including Microsoft products for word processing and email.
Reasoning Ability
- Apply sound judgment in conducting instructions, which come in either written, oral, or diagram form.
- Apply technical training received on-the-job or in formal class settings to day-to-day activities.
Interpersonal Abilities
- Exhibit excellent customer-service skills.
- Display follow-through in conducting directions from management.
- Demonstrate teamwork skills in relations with co-workers.
- Proven customer support experience.
- Customer orientation and ability to adapt/respond to different types of characters.
Physical Requirements – Per OSHA
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Frequent: Standing; walking; talking; hearing; using close and distant vision, color vision, peripheral vision, depth perception.
Occasional: Sitting; use of hands to feel or grasp; reaching with hands and arms; climbing or balancing; working on a ladder, stooping; kneeling; crouching; lifting objects up to 50 lbs. in weight.
Work Environment
- The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- While performing the duties of this job, the employee is occasionally exposed to wet and/or humid conditions; moving mechanical parts; high, precarious places; outside weather conditions; risk of electrical shock; and vibration. The noise level in the work environment is usually moderate.
THE ABOVE STATEMENTS ARE INTENDED TO DESCRIBE THE GENERAL NATURE AND LEVEL OF WORK BEING PERFORMED BY INDIVIDUALS ASSIGNED TO THIS POSITION. THEY ARE NOT INTENDED TO BE AN EXHAUSTIVE LIST OF ALL DUTIES, RESPONSIBILITIES, AND SKILLS REQUIRED OF PERSONNEL SO CLASSIFIED.