What are the responsibilities and job description for the Valet Attendant position at Study Hotels?
Position: Valet Attendant (Part-Time)
Department: Guest Services
Location: Philadelphia, PA
The Study at University City is seeking a dependable and service-oriented Part-Time Valet Attendant to provide a welcoming first impression and exceptional service to our guests. As the first point of contact at the hotel, the Valet Attendant is responsible for safely parking and retrieving guest vehicles while delivering a warm, professional, and efficient guest experience.
This role requires strong attention to detail, the ability to manage multiple priorities, and a genuine passion for hospitality. Scheduling flexibility is required, including evenings, weekends, and holidays.
Our caring and attentive associates reinforce our belief that guest service is our highest priority. We seek energetic, friendly individuals who take pride in creating memorable guest experiences.
Responsibilities
- Greet guests promptly and professionally upon arrival and departure.
- Safely park and retrieve guest vehicles in a timely manner.
- Assist guests with loading and unloading luggage.
- Open doors and provide a welcoming first impression of the hotel.
- Maintain organized and accurate vehicle ticketing and key control.
- Monitor parking areas for safety, security, and proper vehicle handling.
- Report any incidents, damages, or safety concerns immediately.
- Maintain accurate records of valet activity and transactions.
- Escort guests to guest rooms when needed and provide information on hotel services and amenities.
- Assist with guest requests, including deliveries and room changes.
- Maintain a clean, safe, and organized valet and entrance area.
- Support other departments as needed to ensure overall guest satisfaction.
Fundamentals
- Education: High school diploma or equivalent preferred.
- Previous customer service experience required; hospitality experience preferred.
- Valid driver’s license with a clean driving record required.
- Ability to operate automatic and manual transmission vehicles.
- Strong communication and interpersonal skills.
- Ability to work flexible schedules including evenings, weekends, and holidays.
- Ability to lift, carry, or move items weighing up to 100 pounds.
- Ability to stand and remain active for extended periods.
- Proficiency in English required; a second language is a plus.
- Ability to work effectively in a fast-paced, team-oriented environment.
About Us
The Study at University City is a 212-room hotel located at the crossroads of the University of Pennsylvania and Drexel University in the heart of University City in Philadelphia. Designed as a place of discovery and connection, the hotel blends thoughtful hospitality with contemporary residential-inspired guest rooms and welcoming public spaces.
The property is home to CO-OP Restaurant & Lounge, a lively 120-seat restaurant and lounge known for spirited hospitality and seasonal menus. The hotel also features 7,000 square feet of meeting and event space, hosting university functions, corporate meetings, conferences, and private events.
Study Hotels is a drug-free workplace. Pre-employment drug test and background check required.
Study Hotels is an Equal Opportunity Employer and does not discriminate on the basis of age, race, religion, disability, nationality, sex, sexual orientation, or any other category protected by federal, state, or local law.
Keywords: Valet Attendant, Hotel Valet, Guest Services, Parking Attendant, Hospitality Jobs, Front Drive, Hotel Operations
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