What are the responsibilities and job description for the Technical Writer - Albany, NY - remote position at Brandon Consulting?
• Facilitating meetings with cross-functional teams and subject matter experts (SME) to capture stakeholder responsibilities, workflow steps and all necessary process details
• Researching and analyzing existing process-related documentation
• Developing task plans, tracking tasks and communicating updates, escalating concerns and issues, and providing status reports
• Producing and maintaining deliverables using Microsoft Word, Excel, and Visio"
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Requested Qualification Number |
Requested Qualification |
Experience you have in months |
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1 |
48 Months of Experience in drafting and developing technical writing efforts across software documentation, business processes, and IT operations |
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2 |
48 Months of Experience in breaking down complex information and organizing it logically for the user, with a focus on clarity, accuracy, and consistency |
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3 |
48 Months of Experience in research and information gathering, including document analysis and interviewing stakeholders and subject matter experts (SMEs) |
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4 |
60 Months of Experience utilizing Microsoft Office products (Word, Excel, Visio) to support documentation development and delivery |
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5 |
36 Months of Experience in document management: organizing information; creating diagrams, charts, and other visual aids; and using documentation systems |
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6 |
36 Months of Experience working independently and collaboratively with cross-functional teams, including developers, analysts, operations and customer support, to ensure documentation aligns across system and business functions and meets user needs |
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7 |
36 Months of Experience in reviewing and testing documentation, including the incorporation of feedback to update and improve content and testing for usability and accuracy |
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8 |
36 Months of Experience utilizing industry standard technical summary and reporting techniques |
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9 |
Bachelor’s Degree |
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Required Documentation |
• Résumé |
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