What are the responsibilities and job description for the CSR / Inside Sales Person position at Brandit LLC?
Company Description
At Brandit LLC, attention to detail is at the core of what we do. By focusing intently on the finer aspects, we’ve developed an approach that brings brands and ideas to life seamlessly. Our commitment to precision ensures that every project aligns with our clients' vision and objectives, delivering results that exceed expectations. We believe that excellence is achieved when all details come together to create a stronger whole.
Role Description
This is a full-time, on-site role for a CSR / Inside Sales Person located in Marietta, GA. The role involves engaging with customers to provide exceptional service, addressing inquiries, and ensuring customer satisfaction. Additional responsibilities may include supporting the sales team, maintaining customer relationships, and delivering consistent and high-quality customer experiences. The ideal candidate will also collaborate with internal teams to fulfill customer needs effectively.
Qualifications
- Expertise in Customer Service, Customer Support, Customer Satisfaction
- Proficiency in managing Customer Experience and fostering strong client relationships
- Strong communication and active listening skills
- Problem-solving capabilities and the ability to handle customer inquiries with professionalism
- Ability to work effectively in a fast-paced, team-oriented environment
- Excellent organizational and time management skills
- Experience in sales support or related roles is a plus
- Proficiency in CRM software and basic office tools