What are the responsibilities and job description for the Senior Internal Communications Strategist position at Brandeis University and Careers?
The Office of Marketing and Communications is looking for a Senior Internal Communications Strategist.
Working closely with the AVP of Strategic Communications and Public Relations, and in collaboration with campus partners, the Internal Communications Strategist develops, manages, and delivers content that informs, engages, and connects members of the Brandeis community. This role is writing- and editing-intensive and requires strong editorial judgment, excellent organizational skills, close attention to detail, and the ability to adapt tone and style for diverse audiences and platforms. The strategist partners with offices across the university—including Academic Affairs, Human Resources, and Student Affairs—to coordinate messaging, translate institutional priorities into clear, engaging communications, and produce stories and features that strengthen community connection, while serving as the primary lead for internal communications.
Candidates for this role should have an understanding of how to identify target audiences and adapt messaging tone and content for the audience type as well as for various communication platforms.This reports to the AVP of Strategic Communications and Public Relations in Marketing Communications and is eligible for a hybrid work schedule, including a minimum of three days in person at our campus in Waltham, Massachusetts.
Disclaimer (in Summary): This generic job profile captures the typical major functions performed by incumbents in specific positions with this title. The specific duties and percentages of time may vary. However, most of the major job description functions should apply. Additionally, the minimum Education and Experience requirements are standardized across the University.
For full consideration, please upload your cover letter and resume.
Principal Duties and Responsibilities
Internal Communications Strategy (50%)
- Lead the planning, writing, editing, scheduling, and distribution of internal communications to students, faculty, and staff, ensuring clarity, consistency, and timeliness across channels.
- Manage community-wide email newsletters, including In Brief, and regular communications that share institutional updates, stories, and media highlights.
- Support presidential communications and crisis messaging to the campus community, as needed.
- Partner with colleagues across the university to coordinate messaging, align priorities, and maintain clear internal communications standards and protocols.
- Serve as a central point of coordination for internal communications, helping prioritize requests, facilitate development and review processes, and ensure messages reach the appropriate audiences in effective and engaging ways.
Content Creation (50%)
- Identify, research, write, and edit stories and features that bring internal communications to life by highlighting the people, initiatives, and priorities of the Brandeis community.
- Develop engaging content for internal channels—including newsletters, internal web pages, and community communications—that builds connection, transparency, and shared understanding of institutional work and progress.
- Produce profiles and stories spotlighting faculty research, staff contributions, student achievements, campus initiatives, and key community milestones.
- Translate complex initiatives, institutional changes, and strategic priorities into clear, accessible, and compelling content for internal audiences.
- Support content development for Brandeis magazine and institutional platforms when stories align with or extend from internal priorities and community interest.
- Ensure all content reflects Brandeis’ voice, values, and commitment to clarity, accuracy, and accessibility.
- Provide editing and proofreading support for internal-facing materials as needed.
JobRequirements:
- Bachelor’s degree in Communications, Journalism, English, Marketing, or a related field.
- 5-7 years of experience in writing, editing, or communications—preferably in education, nonprofit, or journalism settings.
- Exceptional writing, storytelling, and editing skills and attention to tone, grammar, and accuracy.
- Demonstrated ability to manage multiple projects, meet deadlines, and maintain a high standard of quality.
- Familiarity with digital publishing tools and marketing tools (such as website content management systems and email marketing platforms).
- Collaborative mindset with strong interpersonal and interviewing skills.
- Willingness to work occasional extended hours, evenings, and weekends as needed.
The hiring range for the position is $89.3 - 94.3K
Pay Range Disclosure
The University's pay ranges represent a good faith estimate of what Brandeis reasonably expects to pay for a position at the time of posting. The pay offered to a selected candidate during hiring will be based on factors such as (but not limited to) the scope and responsibilities of the position, the candidate's work experience and education/training, internal peer equity, and applicable legal requirements.
Equal Opportunity Statement
Brandeis University is an equal opportunity employer which does not discriminate against any applicant or employee on the basis of race, color, ancestry, religious creed, gender identity and expression, national or ethnic origin, sex, sexual orientation, pregnancy, age, genetic information, disability, caste, military or veteran status or any other category protected by law (also known as membership in a "protected class").
Salary : $89,300 - $94,300