What are the responsibilities and job description for the Automotive Service Manager position at Braman Miami?
Job Description
Braman Miami is currently seeking a dynamic and experienced Automotive Service Manager to lead our service department and uphold our commitment to excellence.
Benefits:
Pay: Starting at $160,000 - $200,000
Work Location: In person
Job Type: Full-time
Salary: From $160,000.00 per year
Day range:
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Braman Miami is currently seeking a dynamic and experienced Automotive Service Manager to lead our service department and uphold our commitment to excellence.
Benefits:
- Most competitive salary in the industry
- Air-conditioned shop
- Medical, dental and vision plan
- 401(k) savings plan
- Accident & critical illness insurance
- Paid vacation
- Paid training
- Employee Lease programs and much more
- Set a clear vision and goals for the Service Department to achieve targeted performance
- Recruit, train, and supervise service department personnel, fostering a positive work environment and ensuring exceptional service delivery
- Monitor and enhance customer satisfaction by overseeing service quality, resolving customer concerns, and maintaining a strong customer-focused approach
- Developing and maintaining an exceptional customer experience to drive customer loyalty
- Analyze and evaluate the business and staff to determine shortfalls and develop action plans to improve performance
- Drive the business through a high-level of involvement in the day-to-day operations
- Stay updated on industry trends, vehicle technologies, and service techniques to provide expert guidance to the team and ensure high-quality service standards
- Streamline service department processes, manage workflow, and optimize resource allocation to maximize efficiency and productivity
- Recruit and oversee staff within the service department, ensuring effective management and evaluating their customer service performance
- Proven experience as an Automotive Service Director or similar role within the automotive industry
- In-depth knowledge of automotive service operations, including diagnostics, repairs, and maintenance procedures
- BMW experience is a plus
- CDK experience is a plus
- Strong leadership skills with the ability to motivate and manage a diverse team
- People oriented, earn customers and employee's loyalty with a positive and energetic personality
- Valid Driver’s License and acceptable driving record
- Strong written and verbal communications skills
Pay: Starting at $160,000 - $200,000
Work Location: In person
Job Type: Full-time
Salary: From $160,000.00 per year
Day range:
- Monday to Friday
- Weekends as needed
- Day shift
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Salary : $160,000 - $200,000